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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Improving Initial Experience

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    #1

    Improving Initial Experience

    Upon reading the latest review from EngadgetHD, I started thinking about my initial experience and I think there is some merit to their complaint about having to wait a few days to get the latest database & software version (EHD had to wait 1 day, but they didn't get the latest DB version, I think). I think a good number of people would like to start using Vudu right away and may be disappointed when latest movies or functionality (i.e. HD titles) aren't immediately available (people want immediate gratification).

    To make things better first time around, would it be technologically possible to automatically download the latest software & database (banners, descriptions, etc.) but WITHOUT video headers (they would later be downloaded in the background as usual)?

    Such an update would not take too long (limited only by user's network) and that would mean that a user would have access to all the latest stuff right away. Then, if a user wants to playback a title without video header, he/she will only have to wait a minute or two for that particular file to be downloaded.

    If it's technologically possible, I believe this would be the best combination of Vudu and ATV/360 approaches.

    What does everyone think?
    Tags: None
    #2
    Re: Improving Initial Experience

    I thought the initial experience was excellent, super simple and super easy to setup. Certainly easier than any other audio visual component I have had to setup before.

    I guess there could be a feature to force a connect to retrieve the latest db in some sort of dynamic update - I know we have that with tivo.

    Comment

      #3
      Re: Improving Initial Experience

      Originally posted by glennvudu View Post
      I thought the initial experience was excellent, super simple and super easy to setup. Certainly easier than any other audio visual component I have had to setup before.

      I guess there could be a feature to force a connect to retrieve the latest db in some sort of dynamic update - I know we have that with tivo.
      The update for Tivo is just a channel lineup. The database for the VUDU is much more complex. Not only do you have the movie catalog along with meta data, you have previews, heads, license info etc. If you leave the VUDU connected to the internet you always have the lastest update.

      Comment

        #4
        Re: Improving Initial Experience

        Originally posted by RonV View Post
        The update for Tivo is just a channel lineup. The database for the VUDU is much more complex. Not only do you have the movie catalog along with meta data, you have previews, heads, license info etc. If you leave the VUDU connected to the internet you always have the lastest update.
        This is precisely why my idea for initial setup (which I recently discovered was actually brought up way back) is for Vudu to download everything EXCEPT previews and headers in a max bandwidth mode (I can't imagine that metadata and banners take up a lot of space). This will mean that for movies without heads, we have an AppleTV-like experience where we have to wait a minute or two, but certainly looks more impressive than having to wait day(s).

        Comment

          #5
          Re: Improving Initial Experience

          Originally posted by Rusdude View Post
          This is precisely why my idea for initial setup (which I recently discovered was actually brought up way back) is for Vudu to download everything EXCEPT previews and headers in a max bandwidth mode (I can't imagine that metadata and banners take up a lot of space). This will mean that for movies without heads, we have an AppleTV-like experience where we have to wait a minute or two, but certainly looks more impressive than having to wait day(s).
          The quoted time by VUDU is 36 hours.....or 1.5 Days.....or 2160 minutes....or 129600 seconds.....

          Comment

            #6
            Re: Improving Initial Experience

            Originally posted by RonV View Post
            The quoted time by VUDU is 36 hours.....or 1.5 Days.....or 2160 minutes....or 129600 seconds.....
            Some people (especially bloggers from gadget sites that shall go unmentioned) don't want to wait that long and I kind of see their point. With my proposal, we have an answer that will improve initial impression of Vudu and nullify AppleTV's immediate-access [perceived] advantage.

            I believe, first impressions mean a lot (especially to instant-gratification people who buy Vudu) and having entire library visible immediately would be huge. When people boot up Vudu for the first time, they are likely to browse it to see what's available and not having latest titles visible is a downer. Odds are people aren't going to rent one of the movies that has no header downloaded, so they might never notice it. Worst case, they try to watch a movie and have to wait a minute or two, but this is par for the course for AppleTV and I think people are fine with that.

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