More VUDU PROBLEMS-o ly

[mikestahl]

Why am I getting FAILED TO CONNECT. DETails:CURL TIMEOUT. HARDWARE ID. Smbba0100239975AFFF

[raaurora]

Re: More VUDU PROBLEMS-o ly

I don't know what kind of a device you have, but I have noticed that since the release of Brazil, I have to reboot my bx100 because it becomes unresponsive to the remote if I have not used it in a couple of weeks. You might try that if you also have the stb.

[cinema13]

Re: More VUDU PROBLEMS-o ly

Not sure if it is releated, but I got a message on my BD player indicating that maintenence is being done on May 31 - June 1 and systems would be unavailable. Perhaps it is happpening a day earlier in some regions?

[MaxH]

Re: More VUDU PROBLEMS-o ly

I don't know what kind of a device you have, but I have noticed that since the release of Brazil, I have to reboot my bx100 because it becomes unresponsive to the remote if I have not used it in a couple of weeks. You might try that if you also have the stb.

Ah, so that's why my Vudu STB locks up...good to know it's not just me, at least. It kind of defeats the purpose of putting it in a cabinet if you have to reach behind it to do a hard reboot, though.

[RonV]

Re: More VUDU PROBLEMS-o ly

I haven't had my BX100 or BX1000 lock up but if you use the "power" button to turn off I have noticed that sometimes it takes two or three presses to have the video turn back on.

I usually exit back to VUDU apps screen before I put the VUDU boxes to sleep.

[Guest]

Re: More VUDU PROBLEMS-o ly

I think we're looking at two different issues. Mike's connection issues is a Samsung specific connection error; Mike if you are still getting this error please let me know, i unprovisioned the device.

As for the STB's, i have left my VBX100 on stand by for a few weeks and come back without issue. If this happens for you consistently let me know, we can take a look at whats going on. With that being said, I believe on Tuesday morning 5/31 most STB's needed a reboot.

[raaurora]

Re: More VUDU PROBLEMS-o ly

ok, thanks. I used it last night and did have to reboot but as you say that was because of the 5/31 network unavailable issue. I will try the tip listed above...I backed out all the way to the apps screen before putting it to sleep.

[amdsoxfan]

Re: More VUDU PROBLEMS-o ly

I'm getting all kinds of different Error Codes: 52, 28 (Operation timeout), 503 (Network Unavailable).

hardware id: VUDUVBXN0000F5E9
Device id: F5E9
Software version: 3.0.0-70407-3.0.0

[Guest]

Re: More VUDU PROBLEMS-o ly

I'm getting all kinds of different Error Codes: 52, 28 (Operation timeout), 503 (Network Unavailable).

hardware id: VUDUVBXN0000F5E9
Device id: F5E9
Software version: 3.0.0-70407-3.0.0

Amd,

it looks like this is the first time you have tried to connect since last year, is that the case? Can you give me your UI version?

[bald_]

Re: More VUDU PROBLEMS-o ly

I've had the BX100 for a couple years, and LOVED it before this streaming update. I find the new interface, slow, unresponsive and buggy.

I have trouble pausing a movie, going ot the bathroom, and coming back, only to find a "CONNECTION LOST. PLEASE WAIT OR PRESS PLAY TO RECONNECT." or something to that effect. Highly annoying. I imagine this software "upgrade" was to accommodate a broader range of devices, perhaps those without significant storage capacity, but it's definitely a downgrade for bx100 users in terms of the "set and forget" capacity that made Vudu the first, imo, seamless internet movie rental experience.

/rant

still using vudu though and like it a lot. quality is high, convenience is higher. Do the BD players and other devices run this new software better than the bx100? Maybe I need to upgrade.

bald

[raaurora]

Re: More VUDU PROBLEMS-o ly

As for the STB's, i have left my VBX100 on stand by for a few weeks and come back without issue. If this happens for you consistently let me know, we can take a look at whats going on. With that being said, I believe on Tuesday morning 5/31 most STB's needed a reboot.

Hi Dan,

This happened again to me last night, just after 9pm EDT. Box id: 0xB845. I had previously used my Vudu box on Tuesday 6/12 to download True Grit without issue. I backed out to the main app screen and put it to sleep. Last night, the unit was again unresponsive to the remote so I had to recycle it.

Recycling always seems to fix the problem, but you said to let you know if it happened again.

thanks.

[MaxH]

Re: More VUDU PROBLEMS-o ly

Same here, but it was the evening of 6/17. Very annoying, with it being tucked in a cabinet.

[Guest]

Re: More VUDU PROBLEMS-o ly

are you guys using net remote or the RF VUDU remote?

[MaxH]

Re: More VUDU PROBLEMS-o ly

I usually use the RF remote; I also have the IR dongle, which I don't use much in my current setup. It hasn't locked up since then, it must have been a particular update that caused the issue.

[Guest]

Re: More VUDU PROBLEMS-o ly

I usually use the RF remote; I also have the IR dongle, which I don't use much in my current setup. It hasn't locked up since then, it must have been a particular update that caused the issue.

If you wouldn't mind, send me a PM if you have this happen again. If it's an option, try the RF remote and then the IR kit if the RF is unresponsive.

I wouldn't want to have to unplug my STB all the time either...