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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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You Can't Take It With You (1938)

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    #1

    You Can't Take It With You (1938)

    This title has been in Vudu's library for some time, but in SD only; I have had it in my UV & Vudu libraries via another UV retailer. The new Blu-ray edition of this film (released this week) contains a UV code for the film, which Sony's own UV site redeems as HD (confirmed by myuv.com). However, Vudu continues to carry it only in SD -- and even then in the wrong aspect ratio (it's an Academy-ratio film, but Vudu stretches it out to 16:9). Can this title be added in HD/HDX, plus the SD version corrected?
    Tags: None
    #2
    Re: You Can't Take It With You (1938)

    Originally posted by RBBrittain View Post
    This title has been in Vudu's library for some time, but in SD only; I have had it in my UV & Vudu libraries via another UV retailer. The new Blu-ray edition of this film (released this week) contains a UV code for the film, which Sony's own UV site redeems as HD (confirmed by myuv.com). However, Vudu continues to carry it only in SD -- and even then in the wrong aspect ratio (it's an Academy-ratio film, but Vudu stretches it out to 16:9). Can this title be added in HD/HDX, plus the SD version corrected?
    The SD version finally transferred.

    Comment

      #3
      Re: You Can't Take It With You (1938)

      Originally posted by RBBrittain View Post
      This title has been in Vudu's library for some time, but in SD only; I have had it in my UV & Vudu libraries via another UV retailer. The new Blu-ray edition of this film (released this week) contains a UV code for the film, which Sony's own UV site redeems as HD (confirmed by myuv.com). However, Vudu continues to carry it only in SD -- and even then in the wrong aspect ratio (it's an Academy-ratio film, but Vudu stretches it out to 16:9). Can this title be added in HD/HDX, plus the SD version corrected?
      If the code gives you HD, then redeem on Sony's site. If/when Vudu gets the HD/HDx version, it should update your Vudu one to HDx. If you redeem on Vudu, it might say you already have the movie and then the code is no good. You will have the movie in limbo in your account info/saved promotions.

      Comment

        #4
        Re: You Can't Take It With You (1938)

        I already had it on Vudu in SD before now, and I redeemed the code in HD on Sony's site (thus I'll have it in HD/HDX on Vudu once it's added); but those are NOT why I posted this. The issue is Vudu *NOT* having it in HD/HDX at all, as well as having the wrong AR on its SD version. That requires a response from Vudu, NOT the peanut gallery.

        Comment

          #5
          Re: You Can't Take It With You (1938)

          Originally posted by RBBrittain View Post
          I already had it on Vudu in SD before now, and I redeemed the code in HD on Sony's site (thus I'll have it in HD/HDX on Vudu once it's added); but those are NOT why I posted this. The issue is Vudu *NOT* having it in HD/HDX at all, as well as having the wrong AR on its SD version. That requires a response from Vudu, NOT the peanut gallery.
          But the peanut gallery is going to answer posts when there may be relevant info. After all, that is what the forums are for. Now, if you didn't want any input from other users, then maybe you should have just opened a ticket with Vudu support and then you wouldn't see anything from anybody but the Vudu reps. No need to get angry about it...just think, you might have a question that others may have answered already and if you act like you are now, you might never know because no one will want to help you.

          Comment

            #6
            Re: You Can't Take It With You (1938)

            Originally posted by Gnatevil View Post
            But the peanut gallery is going to answer posts when there may be relevant info. After all, that is what the forums are for. Now, if you didn't want any input from other users, then maybe you should have just opened a ticket with Vudu support and then you wouldn't see anything from anybody but the Vudu reps. No need to get angry about it...just think, you might have a question that others may have answered already and if you act like you are now, you might never know because no one will want to help you.
            My point was the peanut gallery only told me what I already knew on my own. Perhaps you should have read my post completely before responding...

            Comment

              #7
              Re: You Can't Take It With You (1938)

              Any update on Vudu getting the HDX version of this film. I'm sitting on my code til the HDX version appears, I don't want to redeem at sony in case a porting problem happens.

              Comment

                #8
                Re: You Can't Take It With You (1938)

                Vudu now has the HDX version available. I already redeemed my code at Vudu, like I always do, and it still only shows SD for me. How do I get this corrected?

                Comment

                  #9
                  Re: You Can't Take It With You (1938)

                  Originally posted by Squatting Hen View Post
                  Vudu now has the HDX version available. I already redeemed my code at Vudu, like I always do, and it still only shows SD for me. How do I get this corrected?
                  Always check before redeeming. A few friends redeemed their's on the studio's site, and got SD in Vudu, but it auto upgraded to HDX as soon as Vudu added it. I'm guessing since you redeemed it on Vudu, you are stuck with the SD? Check your UV account and see what quality it list there? If it's stuck as SD, you can always M2D it for $2 or $5.

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