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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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Disney's The Hunchback of Notre Dame II in HD and HDX (Vudu only has in SD quality)

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    Disney's The Hunchback of Notre Dame II in HD and HDX (Vudu only has in SD quality)

    This title is available through both iTunes and Google Play in HD quality but on Vudu it's only available in SD quality. Please request the HD and HDX versions from Disney. There should be no issue with Vudu getting the HD/HDX versions since it's a Disney Movies Anywhere title. Thank you.

    #2
    Re: Disney's The Hunchback of Notre Dame II in HD and HDX (Vudu only has in SD qualit

    Just bumping this thread and am still wondering why it's not available on Vudu in HD or HDX when it is on other DMA providers?

    Comment


      #3
      Re: Disney's The Hunchback of Notre Dame II in HD and HDX (Vudu only has in SD qualit

      Originally posted by xxxsdesdexxx View Post
      Just bumping this thread and am still wondering why it's not available on Vudu in HD or HDX when it is on other DMA providers?
      i would sugest calling disney movies anywhere and vudu customer support i called about The three muskateers the live action one and about ten days later it was fixed

      Comment


        #4
        Re: Disney's The Hunchback of Notre Dame II in HD and HDX (Vudu only has in SD qualit

        I've called regarding this before, and I must have been really unlucky with Disney support. They insisted that it's SD because it wasn't released on Blu-ray with a digital copy, I then made her aware that the first film was released in HD digitally, and didn't come with a digital copy either (In fact, it was only released on Blu-ray as a double feature). She checked with her supervisor, who also insisted that the film was only made for SD digital release. This is when I referred her to iTunes, which has the HD version of the film, to which she insisted must have been a mistake. I was calling in regards to both The Hunchback of Notre Dame II and 102 Dalmatians as I wanted to purchase them on Vudu. Maybe others calling in will get a better and helpful response from Disney in providing Vudu with HD versions.

        Comment


          #5
          Re: Disney's The Hunchback of Notre Dame II in HD and HDX (Vudu only has in SD qualit

          I know Vudu is busy, but it might be helpful if they would just let Disney know that they also need the HD and HDX options for this movie? You would think they would hold more sway than a regular Joe calling up and saying that the HD and HDX files aren't available on Vudu. Both iTunes and Google Play offer this movie in higher quality than Vudu, and because they are also DMA providers, there should be no reason that Vudu cannot also have it. Just waiting to buy it on Vudu since I don't use iTunes or Google Play.

          Comment


            #6
            Re: Disney's The Hunchback of Notre Dame II in HD and HDX (Vudu only has in SD qualit

            Originally posted by xxxsdesdexxx View Post
            I know Vudu is busy, but it might be helpful if they would just let Disney know that they also need the HD and HDX options for this movie? You would think they would hold more sway than a regular Joe calling up and saying that the HD and HDX files aren't available on Vudu. Both iTunes and Google Play offer this movie in higher quality than Vudu, and because they are also DMA providers, there should be no reason that Vudu cannot also have it. Just waiting to buy it on Vudu since I don't use iTunes or Google Play.
            I spoke with disney and vudu support today Disney says vudu has the rights so they are going to work on it and vudu escalated it, i had them do this before for Three muskateers and about a week later it was fixed so we shall see

            Comment


              #7
              Re: Disney's The Hunchback of Notre Dame II in HD and HDX (Vudu only has in SD qualit

              Originally posted by danglin709 View Post
              I spoke with disney and vudu support today Disney says vudu has the rights so they are going to work on it and vudu escalated it, i had them do this before for Three muskateers and about a week later it was fixed so we shall see
              Thanks for taking the time and putting the effort in to contact both Disney and Vudu. Hopefully Vudu can get this in HDX

              Comment


                #8
                Re: Disney's The Hunchback of Notre Dame II in HD and HDX (Vudu only has in SD qualit

                Originally posted by danglin709 View Post
                I spoke with disney and vudu support today Disney says vudu has the rights so they are going to work on it and vudu escalated it, i had them do this before for Three muskateers and about a week later it was fixed so we shall see
                Thank you for taking the time, if you ever have time to call about 102 Dalmatians that would also be appreciated. I'll try again sometime again soon, but the more people that let them know the better anyway.

                Comment


                  #9
                  Re: Disney's The Hunchback of Notre Dame II in HD and HDX (Vudu only has in SD qualit

                  Any updates on this?

                  Comment


                    #10
                    Re: Disney's The Hunchback of Notre Dame II in HD and HDX (Vudu only has in SD qualit

                    Originally posted by xxxsdesdexxx View Post
                    Any updates on this?
                    Any updates? It's been more than 2 years since I last checked. The title is still available in higher quality through iTunes and Google Play.

                    Comment


                      #11
                      Re: Disney's The Hunchback of Notre Dame II in HD and HDX (Vudu only has in SD qualit

                      I hope this gets added as well.

                      Comment


                        #12
                        Re: Disney's The Hunchback of Notre Dame II in HD and HDX (Vudu only has in SD qualit

                        Originally posted by xxxsdesdexxx View Post
                        Any updates? It's been more than 2 years since I last checked. The title is still available in higher quality through iTunes and Google Play.
                        Even amazon and microsoft video have it in HD, and have had it for years.

                        I continue to be baffled why vudu only gets sent SD masters for so many titles that all other providers receive in HD.

                        It may be a conspiracy.....

                        Comment

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