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Only 8 TV shows? What happened?

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    Only 8 TV shows? What happened?

    I just noticed I have version 1.6 now and suddenly all my TV shows are gone that I purchased - I only can view 8 at a time and most of them are old Bugs Bunny cartoons.

    I've tried several methods of searching for TV shows and none work - they're just gone. When I go to my Vudu and look under my TV shows, it's empty.

    What gives?

    Paul

    #2
    Re: Only 8 TV shows? What happened?

    I don't think 1.6 is supposed to be released to the public yet - we'll investigate.

    Comment


      #3
      Re: Only 8 TV shows? What happened?

      Originally posted by paulrus View Post
      I just noticed I have version 1.6 now and suddenly all my TV shows are gone that I purchased - I only can view 8 at a time and most of them are old Bugs Bunny cartoons.

      I've tried several methods of searching for TV shows and none work - they're just gone. When I go to my Vudu and look under my TV shows, it's empty.

      What gives?

      Paul
      What TV shows did you have before that are missing now?

      Comment


        #4
        Re: Only 8 TV shows? What happened?

        Originally posted by paulrus View Post
        I just noticed I have version 1.6 now and suddenly all my TV shows are gone that I purchased - I only can view 8 at a time and most of them are old Bugs Bunny cartoons.

        I've tried several methods of searching for TV shows and none work - they're just gone. When I go to my Vudu and look under my TV shows, it's empty.

        What gives?

        Paul
        Could you please post your system ID?

        Comment


          #5
          Re: Only 8 TV shows? What happened?

          Id suggest unplugging your box for at least 30 sec then plugging it back in. If the same issues occur, email customer service and note your box ID and software version.

          Comment


            #6
            Re: Only 8 TV shows? What happened?

            You can reach Vudu customer service by submitting the form at support.vudu.com .

            Comment


              #7
              Re: Only 8 TV shows? What happened?

              Originally posted by Nded View Post
              I don't think 1.6 is supposed to be released to the public yet - we'll investigate.
              1.6 is out to public now.

              Paulrus, please PM me your clientID so we can look into problem.

              LLN

              Comment


                #8
                Re: Only 8 TV shows? What happened?

                Nevermind I was able to sort it out. Somehow the don't show NR button was checked (either my wife set it or it was re-set when the software was installed) and apparently nearly ALL TV shows but 8 are classified as "NR not family friendly" - so they were removed from my list.

                Unchecking it brought them back - though I'm really not crazy about TV shows being classified as "not family friendly". It'd be nice to use the existing TV rating system instead...

                Paul

                Comment


                  #9
                  Re: Only 8 TV shows? What happened?

                  The ratings system for NR movies is deeply flawed on the Vudu. If you look at just NR/not family movies, you'll see plenty of family movies including your TV shows. I'm not sure how they make that determination but I posted it as a bug a long time ago...

                  Comment


                    #10
                    Re: Only 8 TV shows? What happened?

                    Originally posted by NA9D View Post
                    The ratings system for NR movies is deeply flawed on the Vudu. If you look at just NR/not family movies, you'll see plenty of family movies including your TV shows. I'm not sure how they make that determination but I posted it as a bug a long time ago...
                    We are working to correct this classification problem.

                    LLN

                    Comment


                      #11
                      Re: Only 8 TV shows? What happened?

                      Originally posted by NA9D View Post
                      The ratings system for NR movies is deeply flawed on the Vudu. If you look at just NR/not family movies, you'll see plenty of family movies including your TV shows. I'm not sure how they make that determination but I posted it as a bug a long time ago...
                      So true. All of PBS Nova stuff is NR.

                      Comment

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