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3D Samsung Blu ray player

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    3D Samsung Blu ray player

    I have a 3D Samsung Blu ray DVD player and a Samsung 3D supported TV but when I go to watch a 3D movie on Vudu it tells me my device does not support 3D when all my devices clearly do. Does anyone know why this is?

    #2
    Re: 3D Samsung Blu ray player

    If you refer to Vudu's "Device" tab and the drop down "Shop for a Device" you'll find only the following manufacturer's equipment that is enabled to stream Vudu 3D; (Be sure to select "3D" box on left side).

    Bluray-Sharp and LG

    TV-Vizio and LG.

    Although, I'm not 100% sure if Vudu's list is up to date. Where it get confusing is that several manufacturers have installed firmware that allows Vudu streaming, however, they have not updated the firmware to stream Vudu 3D even though you have 3D TV/Bluray equipment.

    Comment


      #3
      Re: 3D Samsung Blu ray player

      Originally posted by Blinkbertucci182 View Post
      I have a 3D Samsung Blu ray DVD player and a Samsung 3D supported TV but when I go to watch a 3D movie on Vudu it tells me my device does not support 3D when all my devices clearly do. Does anyone know why this is?
      Can you please provide the SAMSUNG Blu ray DVD model number and firmware version. We need this to investigate with Samsung. Can you also please provide the exact error message that you get from our application.
      I assume that you are using the VUDU widget of your Blu ray Player. Is your Samsung TV connected? If so, you can use the VUDU widget from the TV.

      Comment


        #4
        Re: 3D Samsung Blu ray player

        I have the same issue. I have a Panasonic BDT-350, connected to a Samsung HLT-6187S DLP TV, which uses the checkerboard format to play 3D DVDs and works fine doing that. Given that the Panasonic has the resources to play a 3D DVD, is there any reason it wouldn't be able to play streamed 3Ds? Since it can now stream 2D Vudu movies, does it really need any new firmware to stream 3D? When I try searching for 3D movies from the Panasonic's Vudu menu, it doesn't find any.

        Comment


          #5
          Re: 3D Samsung Blu ray player

          Same issue Panasonic P50GT30 3D TV connected to Samsung BD-C6900 3D Blu-ray player connected by HDMI.

          Comment


            #6
            Re: 3D Samsung Blu ray player

            Originally posted by fjrmira View Post
            Same issue Panasonic P50GT30 3D TV connected to Samsung BD-C6900 3D Blu-ray player connected by HDMI.
            We tested our BD-C6900 with an LG 3D TV and it worked as expected. Can you please check if you have the latest firmware. Can you also please check if the Samsung 3D Experience Widget works for you?

            Comment


              #7
              Re: 3D Samsung Blu ray player

              I signed up on my laptop before I can enter through my Samsung BD DVD player screen. Can I still get the $10 trial credit?

              Thanks

              Comment


                #8
                Re: 3D Samsung Blu ray player

                Originally posted by alvinc View Post
                I signed up on my laptop before I can enter through my Samsung BD DVD player screen. Can I still get the $10 trial credit?

                Thanks
                Alvinc,

                Activation credits are typically $5.99, assuming the device has not previously been activated on another account. If you didn't receive a credit and believe you should have, please give our customer care team a call at (888)554-8838 7am PST - 7pm PST.

                Comment


                  #9
                  Re: 3D Samsung Blu ray player

                  I purchased a Blu-Ray player that is listed as one of Vudu 3D supported devices, the Sharp BD-HP25U. I did this after I purchased a Panasonic DMP-BDT210 3D Blu-Ray player and found out it wasn't a Vudu 3D supported device and wouldn't play 3D titles I had previously bought on another device.

                  When I tried to view the 3D titles I owned on the Panasonic, I got a message saying the Panasonic wasn't a supported device and directions to the Vudu 3D supported devices page.

                  So I sold the Panasonic at a loss but I was happy that I could now stream Vudu 3D on the Sharp BD-HP25U Vudu supported 3D Blu-Ray player.

                  When I clicked on the Vudu 3D icon, guess what? "NO RESULTS FOUND"! When I tried playing one of my 3D titles, guess what? I got a message saying the Sharp wasn't a supported device and directions to the Vudu 3D supported devices page....

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