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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Hum bars when using HDMI

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    Hum bars when using HDMI

    Hi everyone,

    I just received my Vudu XL box and am very happy with it. I've even convinced two friends to "go Vudu," so I'm feeling pretty pleased with myself!

    My only ongoing technical issue is that I'm getting hum bars when the Vudu box is plugged into my 1080p t.v. (Sharp Aquos LC42D65U) using an HDMI cable. I've had to go "old school" and return to the world of component video inputs'; if I do this, the hum bars disappear. I assume that this signifies a "ground loop" problem with the Vudu box, but I'm not sure how to fix it. (I'm a sixth-grade English teacher, not an electrician!) I don't get the hum bars with either of my other two components (Samsung DVD player and Motorola AT&T U-verse DVR).

    I have tried plugging the Vudu XL into a different power strip, plugging it into the wall, and switching out the included HDMI cable with one that I know will work, but the hum bars are still there. I'm scratching my head. Can anyone help?


    Re: Hum bars when using HDMI

    I am scratching my head on this one also. I haven't seen "hum" on my HDMI connections and the VUDU is on one circuit and the panel on another.

    You may want to open a case with VUDU support:

    Just a quick question where did you buy the VUDU XL?


      Re: Hum bars when using HDMI

      Hey Ron,

      I appreciate your note, and I'll take your advice.

      And as for where I bought the Vudu XL: I actually had to e-mail Vudu to ask them where on earth I could buy one of their products! Fortunately, Adam Simpson at Customer Service gave me the answer. The Vudu XL is (only?) available at



        Re: Hum bars when using HDMI

        Yep Costco is the only "Retailer" of the XL. The only other place to get them is though a installer. Just thought maybe you got it off of eBay or another channel.

        Let us know how you do with VUDU support.


          Re: Hum bars when using HDMI

          HDMI is backward compatible with DVI-D. This switch will work with either DVI or HDMI. HD Cable has everything you need in terms of tools and cabling to put together.
          Last edited by DanielH; 12-26-2010, 11:16 AM.