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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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4:3 Aspect Ratio for older films

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    4:3 Aspect Ratio for older films

    I was just previewing a few films for future viewing, and I noticed that when I tried older films (pre-1950s), which should be in 4:3 aspect ratio, they were being horizontally stretched to fill the 16:9 screen, making the image distorted. (I tried "Singing in the Rain," the original "Frankenstein," and a couple of others--all had this problem.) I'm pretty sure you used to have those films set for the proper aspect ratio, with bars on the sides and the picture properly shaped, not distorted. I hope someone at Vudu will look into this and set these older films appropriately. Thanks!

    #2
    Re: 4:3 Aspect Ratio for older films

    This is controlled by the display output settings of your device. What device do you use to play VUDU Movies?

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      #3
      Re: 4:3 Aspect Ratio for older films

      I noticed that Casablanca was streched to fit the 16:9 aspect ratio when I tried to watch it today. My television does not seem to have any way to un-stretch it. Is it possible to get it properly letterboxed?

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        #4
        Re: 4:3 Aspect Ratio for older films

        Originally posted by wildside View Post
        I noticed that Casablanca was streched to fit the 16:9 aspect ratio when I tried to watch it today. My television does not seem to have any way to un-stretch it. Is it possible to get it properly letterboxed?
        What device are your playing it on? I just tried on the PS3 and the stream itself is correct 4:3 in all resolutions. There must be some setting on your TV to play "normal", "full", etc instead of zoomed/stretched...

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          #5
          Re: 4:3 Aspect Ratio for older films

          I'm playing it back on a Sony Blu-Ray player on a Sharp Aquos TV.

          -- Johbn

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            #6
            Re: 4:3 Aspect Ratio for older films

            Originally posted by wildside View Post
            I'm playing it back on a Sony Blu-Ray player on a Sharp Aquos TV.

            -- Johbn
            The BD player might be converting/stretching the output (so the TV doesn't know what to do to "fix" it). You might want to try looking in the BD player settings/formatting to preserve the 4:3 aspect ratio.

            Can't tell you much more - I verified the source is correct, so it's either the BD player or TV that is stretching it.

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