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HDMI issue?

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    HDMI issue?

    I have an LG BD-670 Blu-ray player connected to a Sharp LC65D93U TV. The TV does not support 1080/24p, only 1080/60p. I also have a very fast internet connection, 20mb. When I select HDX for a movie it will play for about 5 minutes and then revert back to the movie selection screen as if the movie has finished. If I press select on the remote the movie will resume where it stopped and play for a few more minutes and then stop again. This repeats for the entire movie.
    If I change the Vudu resolution to HD it will play to completion without interruption. I would like to use the HDX for the better resolution and audio. Is there anything I can change too get this to work? BTW. I'm fairly certain this is an HDMI issue because I tried using component output and it works correctly but I cannot get 1080p on component.

    #2
    Re: HDMI issue?

    Originally posted by sorapp View Post
    I have an LG BD-670 Blu-ray player connected to a Sharp LC65D93U TV. The TV does not support 1080/24p, only 1080/60p. I also have a very fast internet connection, 20mb. When I select HDX for a movie it will play for about 5 minutes and then revert back to the movie selection screen as if the movie has finished. If I press select on the remote the movie will resume where it stopped and play for a few more minutes and then stop again. This repeats for the entire movie.
    If I change the Vudu resolution to HD it will play to completion without interruption. I would like to use the HDX for the better resolution and audio. Is there anything I can change too get this to work? BTW. I'm fairly certain this is an HDMI issue because I tried using component output and it works correctly but I cannot get 1080p on component.
    Sorapp,

    Do you only have this problem when you're in the VUDU app? Does it happen when you watch Blu-Ray at 1080p?

    Comment


      #3
      Re: HDMI issue?

      I only have this issue with Vudu. I do not have it when watching Amazon on the same device. Also Blu-rays work as expected. I have discovered it also occurs when watching Vudu inHD, but only once or twice during a movie. Note this does not appear to be a buffering issue because the movie stops rather than pauses.

      Comment


        #4
        Re: HDMI issue?

        Originally posted by sorapp View Post
        I only have this issue with Vudu. I do not have it when watching Amazon on the same device. Also Blu-rays work as expected. I have discovered it also occurs when watching Vudu inHD, but only once or twice during a movie. Note this does not appear to be a buffering issue because the movie stops rather than pauses.
        Could you send me a private message including your email address?

        Comment


          #5
          Re: HDMI issue?

          Originally posted by dhatman View Post
          Could you send me a private message including your email address?
          I tried to send a private message but when I click on the "Send a private message" option, nothing happens. Am I doing something wrong?

          Comment


            #6
            Re: HDMI issue?

            Originally posted by sorapp View Post
            I tried to send a private message but when I click on the "Send a private message" option, nothing happens. Am I doing something wrong?
            Try opening "Send a private Message" in a new window. It doesn't seem to be working for me right now either.

            Comment


              #7
              Re: HDMI issue?

              Originally posted by dhatman View Post
              Try opening "Send a private Message" in a new window. It doesn't seem to be working for me right now either.
              No luck, any other way we can communicate?

              Comment


                #8
                Re: HDMI issue?

                Originally posted by sorapp View Post
                No luck, any other way we can communicate?
                Can you post your device ID? This should be located under info and settings.

                Comment


                  #9
                  Re: HDMI issue?

                  Originally posted by dhatman View Post
                  Can you post your device ID? This should be located under info and settings.
                  Device ID: 966aa7

                  UI Version: 2.0.86610

                  Embedded Version: LGBD 1.9.8 (rev 2476M)

                  VUVU Client Version: 3.1.0 (rev 84678)

                  Comment


                    #10
                    Re: HDMI issue?

                    Originally posted by sorapp View Post
                    Device ID: 966aa7

                    UI Version: 2.0.86610

                    Embedded Version: LGBD 1.9.8 (rev 2476M)

                    VUVU Client Version: 3.1.0 (rev 84678)
                    Thank you,

                    I've created a case for you and will be emailing you shortly. I may require a bit more information.

                    Comment

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