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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Another Audio Problem - LG BD670 Blu Ray Player

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    Another Audio Problem - LG BD670 Blu Ray Player


    - Vudu access is through a LG BD670 Blu Ray player
    - Video and audio through HDMI directly to TV


    - Video ok, but no audio
    - Vudu trailers work fine; receive both video and audio ok
    - Ran Vudu Network Speed Test - Results state HDX is best video/audio
    - I have tried to play HD and SD content, but no audio ... video works fine, and again all movie trailers play video and audio just fine

    About ready to dump Vudu and just stick with streaming my movie content from Amazon. I have absolutely no problems with Amazon HD video and no problems with Amazon audio.

    Re: Another Audio Problem - LG BD670 Blu Ray Player

    I just tried to watch a full length video and have the exact same problem No sound on the movie but I have sound on all the trailers.


      Re: Another Audio Problem - LG BD670 Blu Ray Player

      I had the same problem yesterday.

      Well, I discovered the problem and Vudu support wasn't much help. I had to register my blu ray player with the Divx web site and then download a video from them and play it in my Blu ray player. This registered my player and allowed it to play full length videos with sound. The trailers played fine because they were free but any full length that you pay for has to be played on something registered.


        Re: Another Audio Problem - LG BD670 Blu Ray Player

        As you say Vudu Support is no help at all; thank you for the information. I will give this a try and post my results.


          Re: Another Audio Problem - LG BD670 Blu Ray Player

          It's not Vudu. It's LG my lg can play regular dvd's but not blu ray. I have audio on the trailers but not on the movie via optical. So I got another same exact model. The same thing... except when I upgraded the firmware, the audio disappeared completely even on the trailer.