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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Purple screen using HDMI

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    Purple screen using HDMI

    When I connect through HDMI the screen has a purplish color to it. if i use the component connect it is fine. any suggestions on how to fix this?

    #2
    Re: Purple screen using HDMI

    Welcome to the Vudu forum!

    I would try the following (in order of difficulty):

    1) Try a different HDMI cable (swapping HDMI cables with another 'known to be working cable' is best).

    2) Try connecting to a different HDMI input on your TV (if it has one).

    3) Temporarily bypass any HDMI switching devices between your Vudu and connect directly to the TV to see if that is the source of the problem.

    Post your results here, along with your system ID number (looks like 0x1a2b). Be sure to tell us everything you can about how you have things connected, and what other things (especially HDMI) are working.

    Comment


      #3
      Re: Purple screen using HDMI

      Also let us know what kind of display device you use. We have seen problems with some projectors in the past that showed similar problems.

      Hagen.

      Comment


        #4
        Re: Purple screen using HDMI

        If the problem is sporadic, changing inputs on your display then changing back to VUDU may correct it.

        If the problem occurs 100% of the time, look for a setting on your display for "Color Mode" or something similar.

        The reason this happens is your display wants one color mode and the VUDU is sending it another. DVI only supported RGB mode where HDMI supports RGB or YPbPr. When you get a magenta or green screen, there is a miscommunication over HDMI or incorrect setting on your display for that input.

        Dig through the video settings menus of your display or video processor, look for anything that allows you to toggle between RGB and YPbPr.

        Comment


          #5
          Re: Purple screen using HDMI

          I am having the same problem directly connected to HDMI inputs on my Optoma HD80. I have tried:

          1. New box.
          2. New Cable.
          3. Different input.
          4. Changing Color Space on the projector.
          5. Check projector HDMI inputs with other devices, (Cable Box, X-Box, etc.)

          I can't get to HDMI Settings in Advanced settings on my Vudu box, even though it says I should have access to these settings. When projector is on RGB I get a purple tinged screen, When on YPbPr I get Green Background and tinge.

          Support was not able to solve my problem and said they needed to get engineering involved! Is there anyone out there that has had any luck with this and an Optoma HD80? Seems like it should work with such a popular branded projector, doesn't it? HDMI is such a horrible "standard".

          - David

          Comment


            #6
            Originally posted by MrCaseyB View Post
            Re: Purple screen using HDMI

            If the problem is sporadic, changing inputs on your display then changing back to VUDU may correct it.

            If the problem occurs 100% of the time, look for a setting on your display for "Color Mode" or something similar.

            The reason this happens is your display wants one color mode and the VUDU is sending it another. DVI only supported RGB mode where HDMI supports RGB or YPbPr. When you get a magenta or green screen, there is a miscommunication over HDMI or incorrect setting on your write my essay display for that input.

            Dig through the video settings menus of your display or video processor, look for anything that allows you to toggle between RGB and YPbPr.
            Thank you for the explanation. I am going to look for the "color setting mode" cause it looks like the display vs VUDU color conflict as you described.

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