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Amadeus HDX - Audio track mislocation

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    Amadeus HDX - Audio track mislocation

    Playing Amadeus HDX on a Shield TV through a Pioneer AV receiver which indicates Dolby+, but center channel (dialogue) is playing through the right speaker. The SD version is just stereo and audio is OK. Tested other HDX, DD+ titles and they play fine. Fairly new to Vudu. Is this typical of their quality control?

    #2
    Having the same issue with Coco. Been using Vudu for several years, it has never been an issue with well over 100 films. So it seems like a Vudu issue, first with Coco and now Amadeus

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      #3
      Originally posted by machz06 View Post
      Playing Amadeus HDX on a Shield TV through a Pioneer AV receiver which indicates Dolby+, but center channel (dialogue) is playing through the right speaker. The SD version is just stereo and audio is OK. Tested other HDX, DD+ titles and they play fine. Fairly new to Vudu. Is this typical of their quality control?
      We have inquired about this issue to the studio in the past. We never head back from them unfortunately. We will attempt to contact them again for a new encode for this title. Sorry for the inconvenience.

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        #4
        I know this is an old post, but I?ve had issues with Amadeus Director?s Cut with the dialogue coming from the right channel only. This is annoying since the beauty of this movie is the music and the dialogue. I complained about it over a year ago with Vudu being no help. I recently wanted to watch the movie and am having same issue. Notified Vudu and they are trying to blame the device. That?s ridiculous since all my other movies are working just fine. Was wondering if anyone had their issue resolved or if there is a fix for this.

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          #5
          I'm pushing again to get a response from the studio.

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            #6
            Originally posted by FelipeF View Post
            I'm pushing again to get a response from the studio.
            Keep trying please..
            What is really horrible, is that Vudu employees when this was brought to their attention directly, and with several follow up messages and even phone calls (I'd reported it in May 2018) they paid no attention to stating every other movie plays correctly, just *not* amadeus and still the vudu staff insulted me with a "power off the device, re-download (vudu_to_go)" etc.. I don't get why techs don't read details correctly.

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