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UHD/Atmos not working on TCL P605

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    UHD/Atmos not working on TCL P605

    Why was my post deleted? The issue still persist and is not resolved.

    #2
    Originally posted by gidian View Post
    Why was my post deleted? The issue still persist and is not resolved.
    What software version is one the TCL tv and what version is on the Vudu app?

    Comment


      #3
      HI Jeremymc7, The device is a tcl roku tv. Tv firmware is 8.2.0 build 4170. Vudu embedder version is 308.20e04170a, client ask 3.1.0 (255373).

      Comment


        #4
        Originally posted by gidian View Post
        HI Jeremymc7, The device is a tcl roku tv. Tv firmware is 8.2.0 build 4170. Vudu embedder version is 308.20e04170a, client ask 3.1.0 (255373).
        Have you tried to check if there's an update for your TV? I received an update to 9.0 last week on my TCL 55P607.

        Comment


          #5
          yes I just checked, nothing.

          Comment


            #6
            Vudu just on an update for the tv and the issue is now fixed!

            Comment


              #7
              Originally posted by gidian View Post
              Vudu just on an update for the tv and the issue is now fixed!
              Great to hear that!

              Comment


                #8
                A few weeks ago UHD stopped working.
                Since than, bought new modem, new router.
                Updated all software.
                Still get message Network speed is too slow.

                Comment


                  #9
                  TCL is aware of this issue. There's a bug in their current software version. They are in the process of releasing an update to resolve this issue soon. We do not have an ETA on when.

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