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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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UHD/Atmos not working on TCL P605

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    UHD/Atmos not working on TCL P605

    Why was my post deleted? The issue still persist and is not resolved.

    #2
    Originally posted by gidian View Post
    Why was my post deleted? The issue still persist and is not resolved.
    What software version is one the TCL tv and what version is on the Vudu app?

    Comment


      #3
      HI Jeremymc7, The device is a tcl roku tv. Tv firmware is 8.2.0 build 4170. Vudu embedder version is 308.20e04170a, client ask 3.1.0 (255373).

      Comment


        #4
        Originally posted by gidian View Post
        HI Jeremymc7, The device is a tcl roku tv. Tv firmware is 8.2.0 build 4170. Vudu embedder version is 308.20e04170a, client ask 3.1.0 (255373).
        Have you tried to check if there's an update for your TV? I received an update to 9.0 last week on my TCL 55P607.

        Comment


          #5
          yes I just checked, nothing.

          Comment


            #6
            Vudu just on an update for the tv and the issue is now fixed!

            Comment


              #7
              Originally posted by gidian View Post
              Vudu just on an update for the tv and the issue is now fixed!
              Great to hear that!

              Comment


                #8
                A few weeks ago UHD stopped working.
                Since than, bought new modem, new router.
                Updated all software.
                Still get message Network speed is too slow.

                Comment


                  #9
                  TCL is aware of this issue. There's a bug in their current software version. They are in the process of releasing an update to resolve this issue soon. We do not have an ETA on when.

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