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No Dolby Vision on Vizio smartcast app

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    No Dolby Vision on Vizio smartcast app

    Just noticed the other day that all my 4K movies were now playing back in HDR10 instead of DV. I hope this is just a temporary issue.

    #2
    I have noticed that after firmware 6.0.18.1 update my 2017 Vizio M can no longer play Dolby Vision from the Vudu app.

    Comment


      #3
      Sorry for the inconvenience guys, we are aware of this bug and are currently working with Vizio to get this resolved.

      Comment


        #4
        Thanks for the update!

        Comment


          #5
          Any updates to this? My 2019 Vizio model still doesn't play DV in the Vudu App

          Comment


            #6
            Dolby Vision is working on the 2017 Vizio M now.

            Comment


              #7
              2019 Vizio M 50? still does not have functioning Dolby Vision on the Vudu SmartCast App

              Comment


                #8
                Still no updates to this problem. It?s pretty annoying. 2019 Vizio 50? M model still doesn?t have functioning DV from the Vudu App on the tv.

                Comment


                  #9
                  Originally posted by Gpro121 View Post
                  Still no updates to this problem. It?s pretty annoying. 2019 Vizio 50? M model still doesn?t have functioning DV from the Vudu App on the tv.
                  So when you cast to your TV you don't' see the DV, or when you open the Vudu app and play the content?

                  Could you give me the firmware version your TV is running? Could you also give me the Vudu widget version? Also, a specific title you're not able to play in DV.
                  Dan H.
                  VUDU QA

                  Comment


                    #10
                    I have DV when I cast vudu from my phone to my 2019 Vizio M TV. But when I use the vudu app on my Vizio tv itself, the DV is gone and replaced by HDR10.
                    Model name: M507-G1
                    Firmware version: 2.17.9
                    Vudu widget version: (7.1.14 (14-827a6e71))
                    Specific Title: Avengers Infinity War

                    Comment


                      #11
                      Ok so I checked it again this morning and it seems to have been hot fixed

                      Comment


                        #12
                        Originally posted by Gpro121 View Post
                        I have DV when I cast vudu from my phone to my 2019 Vizio M TV. But when I use the vudu app on my Vizio tv itself, the DV is gone and replaced by HDR10.
                        Model name: M507-G1
                        Firmware version: 2.17.9
                        Vudu widget version: (7.1.14 (14-827a6e71))
                        Specific Title: Avengers Infinity War
                        I'm going to send you a PM. I'd like to gather your Vudu account info so I can take a look at your streaming sessions.
                        Dan H.
                        VUDU QA

                        Comment


                          #13
                          I still have this issue. Vizio E 70 F3

                          Comment


                            #14
                            Originally posted by larrs View Post
                            I still have this issue. Vizio E 70 F3
                            Same here. Any fix in the works for the 2018 Vizio E?

                            ​​​​ according to this forum it appears isit been happening for several months

                            Comment


                              #15
                              Vizio Vudu App is broken again and not playing Dolby vision. I have a vision 50 inch 2019 M series TV, it was not able to play Dolby vision a few months ago but was fixed in late June-July 2019, but as of now/recently it is broken again. Unable to play Dolby vision via the Vudu app on the tv. But if I cast the Vudu app from my phone, it will play Dolby Vision

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