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Vudu Forum Guidelines

Vudu Forum Guidelines

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UHD freezes constantly

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    UHD freezes constantly

    Really tired of buying UHD and only being able to watch a few minutes before freezes and then crashes. Samsung Q series TV. Done buying any VUDU movies until this is fixed. Not a connection issue other 4k services work fine. Plenty of speed and bandwidth. Wired connection.

    Originally posted by View Post
    Really tired of buying UHD and only being able to watch a few minutes before freezes and then crashes. Samsung Q series TV. Done buying any VUDU movies until this is fixed. Not a connection issue other 4k services work fine. Plenty of speed and bandwidth. Wired connection.
    Do you have any other devices with Vudu on them? Roku, Blu-Ray, XBOX, etc ?

    I have no issues with 4K Dolby Vision HDR over lousy low speed WiFi connection on my TV app (not Samsung), Roku Ultra, or other devices.

    Considering 4K and HDX are often times the same price it doesn't hurt. Besides you don't want to buy HDX and then if you switch to something that does work you only have HDX instead of 4K.

    App's on Blu-Ray and TV often suck in comparison to dedicated streaming boxes.

    Be it YouTube, Netflix, Hulu, Vudu, Prime Video I see noticeable speed and quality differences between my tv apps and the ones on my dedicated streaming boxes.


      I have the same problem but not with all UHD movies. E.g. it crashes with "Pasangers" but not with "The Martian". It seems like some overflow error.
      My TV is a Samsung UN50NU6900.


        There is a known issue with Samsung TV. U and Q series...
        Vudu claims is a samsung firmware issue.


          Thanks Dalgrim.
          I'll contact Samsung.