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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Lost 5.1 on all Vudu movies

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    #1

    Lost 5.1 on all Vudu movies

    Onkyo TX-SR706, Sony XBR-65X930D, connected to the receiver via TOS link.

    Everything worked just fine until recently, when something changed. The television 100% passes the surround signal to the receiver. Netflix, Amazon, and HULU stream multichannel just fine. Nothing in VUDU comes through as 5.1

    I've looked at all the settings and can't see where anything is different or has been changed.

    Any ideas?
    Tags: None
    #2
    Originally posted by shrike071 View Post
    Onkyo TX-SR706, Sony XBR-65X930D, connected to the receiver via TOS link.

    Everything worked just fine until recently, when something changed. The television 100% passes the surround signal to the receiver. Netflix, Amazon, and HULU stream multichannel just fine. Nothing in VUDU comes through as 5.1

    I've looked at all the settings and can't see where anything is different or has been changed.

    Any ideas?
    Is your TV ARC capable? If so you might want to try that. I have noticed that certain App's do not output 5.1 over optical even though they do over ARC.

    Comment

      #3
      Originally posted by shrike071 View Post
      Onkyo TX-SR706, Sony XBR-65X930D, connected to the receiver via TOS link.

      Everything worked just fine until recently, when something changed. The television 100% passes the surround signal to the receiver. Netflix, Amazon, and HULU stream multichannel just fine. Nothing in VUDU comes through as 5.1

      I've looked at all the settings and can't see where anything is different or has been changed.

      Any ideas?
      I have nearly the same setup -- same receiver, but Sony X940D TV. As the member above suggested, I use ARC and have had no problems with 5.1 surround or Dolby Atmos for that matter with VUDU. When I first bought my TV earlier this year I connected via optical and it was problematic, so give it a try.

      Comment

        #4
        Originally posted by JRBTempe View Post

        I have nearly the same setup -- same receiver, but Sony X940D TV. As the member above suggested, I use ARC and have had no problems with 5.1 surround or Dolby Atmos for that matter with VUDU. When I first bought my TV earlier this year I connected via optical and it was problematic, so give it a try.
        I have the same TV (Sony XBR 940D) and what I discovered is that even though optical is capable of 5.1 that doesn't mean that it will output 5.1. And it is not necessarily the TV, it is App specific. For example on my TV, Netflix will output 5.1 over optical and ARC. HBO GO and VUDU would only output 5.1 over ARC, and 2.0 over optical. After some trail and error, I decided to use ARC. However some TV's down mix 5.1 to 2.0 over ARC and optical. Thankfully for us the 930/940D can output 5.1 over both.

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