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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu on Vizio Co-Star

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  • Guest's Avatar
    Guest replied
    Re: Vudu on Vizio Co-Star

    Originally posted by scifiman View Post
    Hello

    I am also having the video playing issue, I can see the video when fast forwarding, but not when playing the video. My Co-star says I am updated and shows the info below:

    FW: 3.2
    BLD: U5.6.0
    Model: VAP430
    ESN: WWZOPHAP1604751

    Thank you,

    Scifiman
    You should be all set.

    Leave a comment:

  • scifiman
    replied
    Re: Vudu on Vizio Co-Star

    Hello

    I am also having the video playing issue, I can see the video when fast forwarding, but not when playing the video. My Co-star says I am updated and shows the info below:

    FW: 3.2
    BLD: U5.6.0
    Model: VAP430
    ESN: WWZOPHAP1604751

    Thank you,

    Scifiman

    Leave a comment:

  • BillMNJ
    replied
    Re: Vudu on Vizio Co-Star

    Dear Forum Moderator,

    Now that the problem with the Vudu movie blank screen has been resolved ( you did that a couple of days ago) I encountered a problem after that fix was applied, i.e., now I don't get any audio through my Bluetooth headphones. I can get audio via my Bluetooth headphones while watching the other APPs on my Co-Star, Netflx, M-Go, Amazon Video etc. they are all OKay.

    The audio works fine viewing Vudu movies using the TV speakers, however, as soon as I activate the Bluetooth headphones I lose audio, both from the TV speakers and the Bluetooth headphones.

    Any suggestions,
    Bill

    Leave a comment:

  • rbdaniel33
    replied
    Re: Vudu on Vizio Co-Star

    Hello Daniel

    Thank you, I will check tonight and will post back

    Thank you

    rbdaniel33

    Leave a comment:

  • rbdaniel33
    replied
    Re: Vudu on Vizio Co-Star

    Good evening Daniel

    I tried posting in the thread for the co-star, but I think I actually replied to the last person's post...

    I am also having the Video PLAY issue with the Co-star and wanted to send you my Co-Star's serial number and see if you can help fix the issue. My Co-Star info is below:

    FW: 3.2
    BLD: U5.6.0
    Model: VAP430
    ESN: WWZ"0"PHAP1700744
    ( The "0" number, I am not sure if it is a Zero or the Letter O )

    Thank you

    rbdaniel33

    Leave a comment:

  • Guest's Avatar
    Guest replied
    Re: Vudu on Vizio Co-Star

    The following should now be working:


    WWZ"0 or O"PHAP1700744
    WWZ0MYAN3804410
    WWZOPHAP0600091

    Leave a comment:

  • rbdaniel33
    replied
    Re: Vudu on Vizio Co-Star

    Hello

    I am also having the video playing issue, I can see the video when fast forwarding, but not when playing the video. My Co-start says I am updated and shows the info below:

    FW: 3.2
    BLD: U5.6.0
    Model: VAP430
    ESN: WWZO (can't tell if it is a zero "0" or an "O") PHAP1700744

    Thank you

    rbdaniel33

    Leave a comment:

  • coolguycarlos
    replied
    Re: Vudu on Vizio Co-Star

    Originally posted by DanielH View Post
    Hello Bill,

    Your device should be good to go. Althought, you may need to reboot the device.
    Any word on mine?

    Same issue with new update as well...
    FW: 3.2
    BLD: U5.6.0
    Model: VAP430
    ESN: WWZ0MYAN3804410

    Leave a comment:

  • sharky10
    replied
    Re: Vudu on Vizio Co-Star

    Hello, I tried posting on here yesterday, but my post still hasnt shown up, so im trying again...my vudu is doing the same thing as everyone else's, just a blank screen.
    My model number. VAP430
    Firmware 3.2
    Esn WWZOPHAP0600091
    Build U5.6.0

    Thanks,
    Robb

    Leave a comment:

  • BillMNJ
    replied
    Re: Vudu on Vizio Co-Star

    Dear Dan H;

    " You Da Man"..........I removed the power from the VAP430, waited 10 seconds, restored power, and "WALLA".. I can now view Vudu movies to my hearts content.....the Vudu servers will now really get a workout from me...(;->)....

    I much appreciate your quick response and whatever you did in the background to resolve this issue.

    Sincerely,
    Bill

    Leave a comment:

  • sharky10
    replied
    Re: Vudu on Vizio Co-Star

    Hi I am having the same problem as well with my co star,

    Firmware version 3.2
    Model number VAP430
    Build number U5.6.0
    ESN WWZOPHAP0600091

    Fixing this would be awesome!

    Thanks,
    Robb

    Leave a comment:

  • Guest's Avatar
    Guest replied
    Re: Vudu on Vizio Co-Star

    Originally posted by BillMNJ View Post
    Dear VUDU Forum Monitor,

    I've had the very same problems with VUDU blank movie screen, (i.e the time track does not advance) with my Vizio VAP430 since I first got it Sept 2013 and Vizio sent me a replacement VAP430 and it didn't work with VUDU either. Now I've got the time to devote and resolve this issue. After registering on this forum and reading the threads I can provide the following info below about my VAP430 device and My VUDU:

    VUDU: Client Version: 3.1.0 (rev 107223)
    Vizio VAP430: Firmware 3.2; Build #: U5.6.0; Device ID: 1c27563; ESN: WWZOMYP1300083

    Now I hoping that will be enough info to get started and have Vizio download a fix to my unit.

    However, if you need more info p[lase let me know.

    Regards,
    Bill

    Hello Bill,

    Your device should be good to go. Although, you may need to reboot the device.
    Last edited by DanielH; 03-10-2014, 08:58 AM.

    Leave a comment:

  • BillMNJ
    replied
    Re: Vudu on Vizio Co-Star

    Dear VUDU Forum Monitor,

    I've had the very same problems with VUDU blank movie screen, (i.e the time track does not advance) with my Vizio VAP430 since I first got it Sept 2013 and Vizio sent me a replacement VAP430 and it didn't work with VUDU either. Now I've got the time to devote and resolve this issue. After registering on this forum and reading the threads I can provide the following info below about my VAP430 device and My VUDU:

    VUDU: Client Version: 3.1.0 (rev 107223)
    Vizio VAP430: Firmware 3.2; Build #: U5.6.0; Device ID: 1c27563; ESN: WWZOMYP1300083

    Now I hoping that will be enough info to get started and have Vizio download a fix to my unit.

    However, if you need more info p[lase let me know.

    Regards,
    Bill

    Leave a comment:

  • Guest's Avatar
    Guest replied
    Re: Vudu on Vizio Co-Star

    Originally posted by dslwizard View Post
    Hello,
    My Co-Star is not playing VuDu videos either
    version 5.6.0

    ESN: WWZ0PHAP1104873

    Any help would be great! Thanks!
    This device should now be good to go.

    Leave a comment:

  • dslwizard
    replied
    Re: Vudu on Vizio Co-Star

    Hello,
    My Co-Star is not playing VuDu videos either
    version 5.6.0

    ESN: WWZ0PHAP1104873

    Any help would be great! Thanks!

    Leave a comment:

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