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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu on Vizio Co-Star

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  • joinmiami
    replied
    Re: Vudu on Vizio Co-Star

    Dan...thanks so much! That is awesome. I don't know how you do it. But you guys on this forum deserve all the credit. I don't think I could ever get to the right people over there at Vizio on my own. You guys definitely have the clout. I'm also happy that Vizio was responsive to my ESN. I wonder what they did? Anyway...it works perfectly now thanks to you. Now if I can only get them to make the Chrome browser more stable.

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Re: Vudu on Vizio Co-Star

    Originally posted by joinmiami View Post
    Ok...great news! I originally had the U 5.6.0 update for my Vizio Co-star Model VAP-430 from the previous U 5.3.0. However I still had the black screen with any Vudu movies in any HD format. I decided to check again tonight and it is now working! The HDX video quality is outstanding! I did not test the Dolby Digital over my Pioneer receiver yet, but my guess is that it should be great baaed on what the picture looked like. The funny thing is that I didn't notice any new update to my U 5.6.0. I had given my ESN to Dan. But I was expecting to have to re-update it myself. Dan...were you able to do something? Did they force a re-update of U 5.6.0 without me seeing anything? If so, thank you very much! I actually love the Co-Star now. All apps generally work great. My only issue is that I wish the Chrome browser was more stable. It does crash occasionally when browsing quickly from page to page. Also wish it was faster within pages. I have 24 mps downstream...so my Internet speed or ping shouldn't be an issue.. That may be a Honeycomb for Google TV limitation on speed/efficiency. But Vudu over the Co-star is outstansing! Great job guys. You deserve big kudos.
    I sent your ESN to Vizio. They were pretty quick with the support turnaround. Glad to hear everything is working as it should for you.

    Leave a comment:


  • joinmiami
    replied
    Re: Vudu on Vizio Co-Star

    Ok...great news! I originally had the U 5.6.0 update for my Vizio Co-star Model VAP-430 from the previous U 5.3.0. However I still had the black screen with any Vudu movies in any HD format. I decided to check again tonight and it is now working! The HDX video quality is outstanding! I did not test the Dolby Digital over my Pioneer receiver yet, but my guess is that it should be great baaed on what the picture looked like. The funny thing is that I didn't notice any new update to my U 5.6.0. I had given my ESN to Dan. But I was expecting to have to re-update it myself. Dan...were you able to do something? Did they force a re-update of U 5.6.0 without me seeing anything? If so, thank you very much! I actually love the Co-Star now. All apps generally work great. My only issue is that I wish the Chrome browser was more stable. It does crash occasionally when browsing quickly from page to page. Also wish it was faster within pages. I have 24 mps downstream...so my Internet speed or ping shouldn't be an issue.. That may be a Honeycomb for Google TV limitation on speed/efficiency. But Vudu over the Co-star is outstansing! Great job guys. You deserve big kudos.

    Leave a comment:


  • Chris Gerhard
    replied
    Re: Vudu on Vizio Co-Star

    No update here yet. I have been using Google TV for years, the updates roll out over a several week period and I always get the update when I get it, not when I want it and nothing I have ever tried makes it happen sooner, I believe the timing is always random. I will check again in a couple of days.

    Leave a comment:


  • sd2649
    replied
    Re: Vudu on Vizio Co-Star

    Still no update...

    Leave a comment:


  • psptpr98
    replied
    Re: Vudu on Vizio Co-Star

    I fixed my issue. Returned my Vizio Co-Stars to Wal-Mart, took the money I got back, and bought 3 Roku 3's. Vudu, Amazon, and Netflix now run smooth as could be.

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Re: Vudu on Vizio Co-Star

    Originally posted by sd2649 View Post
    yep, Vizio said they can't help. The supervisor stated that a hard reset may allow it to get the new update. She then said that if I refuse the update, the original firmware that was restored from the factory reset might work with Vudu, is that correct?
    I do not believe it will work. Having said that, i have not tried it so i don't know for sure.

    Leave a comment:


  • sd2649
    replied
    Re: Vudu on Vizio Co-Star

    yep, Vizio said they can't help. The supervisor stated that a hard reset may allow it to get the new update. She then said that if I refuse the update, the original firmware that was restored from the factory reset might work with Vudu, is that correct?

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Re: Vudu on Vizio Co-Star

    Originally posted by sd2649 View Post
    Can I give you my serial number and you work some magic? How do you force provisioning.
    There isn't anything we can do on our end . It's a Vizio firmware update.

    Leave a comment:


  • sd2649
    replied
    Re: Vudu on Vizio Co-Star

    Can I give you my serial number and you work some magic? How do you force provisioning?

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Re: Vudu on Vizio Co-Star

    It's a stepped process. If you haven't received the update yet, you will in the next few days.
    Last edited by DanielH; 02-02-2014, 02:32 PM.

    Leave a comment:


  • sd2649
    replied
    Re: Vudu on Vizio Co-Star

    I'm calling Vizio right now to see if they can do it.

    **edit - they sure aren't being helpful so far! "we can't do it" from two people. A supervisor is currently asking someone in their "server department". Fingers crossed!

    Leave a comment:


  • sd2649
    replied
    Re: Vudu on Vizio Co-Star

    I am having the video Black screen issue and am on 5.3.0. I try to update and it says my box is up to date. Any way you can push the update to my device as well?

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Re: Vudu on Vizio Co-Star

    Originally posted by joinmiami View Post
    Excellent follow through! My Vudu also suffers from the black screen even after the 5.6.0 update. I sent my ESN to Dan per his instructions. Thanks again and will keep you posted on my progress with that. JO in Miami
    I'll keep you posted.

    Leave a comment:


  • joinmiami
    replied
    Re: Vudu on Vizio Co-Star

    Excellent follow through! My Vudu also suffers from the black screen even after the 5.6.0 update. I sent my ESN to Dan per his instructions. Thanks again and will keep you posted on my progress with that. JO in Miami

    Leave a comment:

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