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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Android 7.1 TV Box won't allow me to log in.

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    #1

    Android 7.1 TV Box won't allow me to log in.

    First off, Does anyone work in support anymore? I put in a support ticket 2 days ago and still have not gotten a response.

    My issue is that I just got the "GooBang Doo XB-III Android 7.1 TV Box" and I was able to download and install the app from the Google Play Store, and when I go to login, it just says "Login Failed" every time I try to login. I remembered that you could only have 5 accounts locked in< which sucks since I have 2 Blu Ray players, phon, Tablet and this TV box. So i removed one of the BR Players from the account so I am at 4, but, it still says Login Failed every time I try to login. I even tried using a browsers on the same system and it failed to login.

    Any thoughts or idea's?
    Tags: None
    #2
    Vudu does not support these types of Android TV boxes. They do not have the appropriate WideVine level built in to the boxes themselves and are not Google certified.

    Comment

      #3
      Okay, so the only Android TV box that is supported is the "Xiaomi Mibox", correct?
      I was looking at that other thread:
      https://forum.vudu.com/forum/technic...hnical-support
      which only listed that one Android TV box which also was last updated on 5/3/2018. Are there any others that work or am I limited to only that one currently?

      Only reason I am wondering is that system does not have a ethernet port on it and I need to use one with a ethernet port.

      Comment

        #4
        The Nvidia Shield works with our app as well. It's the best Android box on the market at the moment.

        Comment

          #5
          Originally posted by coRpSE View Post
          Okay, so the only Android TV box that is supported is the "Xiaomi Mibox", correct?
          I was looking at that other thread:
          https://forum.vudu.com/forum/technic...hnical-support
          which only listed that one Android TV box which also was last updated on 5/3/2018. Are there any others that work or am I limited to only that one currently?

          Only reason I am wondering is that system does not have a ethernet port on it and I need to use one with a ethernet port.
          Strangely, the Vudu application started working normally the next day after I posted the above message. The Xbox One app seems to play all movies without any problems now.

          When it was messed up, I couldn't even continue watching the movies that I listed even if they were put on the watchlist by using another device.

          I can still pm you with all the information you asked for if you want it for future problems with the Xbox One app.

          Comment

            #6
            Originally posted by fouad1994 View Post

            Strangely, the Vudu application started working normally the next day after I posted the above message. The Xbox One app seems to play all movies without any problems now.

            When it was messed up, I couldn't even continue watching the movies that I listed even if they were put on the watchlist by using another device.

            I can still pm you with all the information you asked for if you want it for future problems with the Xbox One app.
            I'm good. I ended up returning my other android box and bought the Xiaomi Mi Box and it works.

            FelipeF they did finally answer my support ticket 7 days after I put in my ticket, which is really unprofessional. But their response was completely different from what you said. Their response was that if the app downloaded from the app store and installed, it should work. Overall, dont matter anymore, I went with the Mi Box and got an eithernet to USB so I can have it wired in vs wireless.

            Comment

              #7
              Originally posted by coRpSE View Post

              I'm good. I ended up returning my other android box and bought the Xiaomi Mi Box and it works.

              FelipeF they did finally answer my support ticket 7 days after I put in my ticket, which is really unprofessional. But their response was completely different from what you said. Their response was that if the app downloaded from the app store and installed, it should work. Overall, dont matter anymore, I went with the Mi Box and got an eithernet to USB so I can have it wired in vs wireless.
              Sorry about the confusion but my statement is correct. The agent was not aware is this specific issue with Android devices. Glad you found a supported device, the MiBox is a pretty solid device overall.

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