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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Vudu app for XBOX Series X only streams for a couple minutes.

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    Vudu app for XBOX Series X only streams for a couple minutes.

    There seems to be a definite issue with the Vudu app on Xbox Series X. I've seen a lot of posts on this forum with folks having the same problem. Here's my situation. I have Vudu installed on my Series X, PS5, LG OLED CX TV (living room), Samsung LED TV (bedroom), Roku (den), PC, Phone, and Tablet. Every device is connected to the same router in the house. Vudu streams well on all except the Xbox. Further more, on the Xbox, I have several streaming services that deliver both HD or 4K UHD and/or Dolby Vision content (Vudu, Movies Anywhere, Netflix, Amazon Prime, Disney+, HBO Max, Hulu, Sling) and all of them stream well, even the 4K Dolby Vision/Atmos titles through the new Movies Anywhere app, Netflix, Prime and Disney+ The only one that doesn' Vudu(so I know it's not the Xbox). I can only get about 4 minutes into a movie when it goes into a buffer for 30 seconds and then tells me that it can't anymore and asks me to keep trying in UHD, or downgrade to HDX or SD If I chose to stay the same it starts an endless cycle of buffering and showing the same message. If I chose to downgrade, it will stream for another couple minutes then start it all over again....even with the lower res. The only way to continue watching the movie in UHD is to quit the app, then restart it....then I can go another 3 or 4 minutes. This is the only app that does this and it does not matter what film you select, it does it will ALL of them. It also makes no difference whether the Xbox is hard-wired or wireless. It's just Vudu and just on the Xbox. This is a shame really, because when it does work for the few minutes that it does, titles in Dolby Vision and Atmos look and sound absolutely amazing.....but it's very short-lived. The Series X and OLED CX TV, along with a good 4K stream were designed to work together to deliver a truly astonishing movie experience. I'd say well, maybe I'll just use a different app, but I've purchased so many movies with you guys, only about half of them are available through other apps. I really need this to work as it should.
    Any advice, or plans to fix?
    Thank you for your time.

    Sadly, you are not alone in this. I have the exact same issue, it's a shame it has gone on as long as it has without any sort of noticed effort to resolve. If I want to watch Vudu I have to switch over to my Tivo.


      I have this same issue on my Xbox One X. I even called their support and they walked me through setting up a static IP and that seemed to work while we were on the phone for awhile. Then the day after it went right back to the same issues. The issue has to be on their end end with the app or servers or something.