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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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LG Playback Issues

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    LG Playback Issues

    Hey guys...I'm not sure if this is the right place to post here, but I recently bought an LG OLED E6 tv and I'm having problems streaming content on it. My internet speed is around 88mbps, but I keep getting the message saying that my speed is insufficient for HDX. I've checked for updates for the tv and my router and everything is good. Any advice would be greatly appreciated.

    #2
    Re: LG Playback Issues

    I'm having an issue with VUDU on my LD television (OLED55E6P) as well.

    Using the VUDU app, SD and HDX streams are playing smoothly, but UHD is choppy. None of this was happening prior to the LG firmware 05.30.02 update. LG says the issue is with VUDU so I'm hoping that someone can chime in on this?

    thanks!
    Dan

    Comment


      #3
      I too have a problem with my lg oled c7 and vudu. Worked just fine for a week on my ultraviolet movies now nothing on vudu can play even in SD. All other apps work fine and play 4K content and my mbps is 88-100. My iPhone plays vudu just fine so it has something to do with this tv and vudu. I hope someone gets some solid feedback

      Comment


        #4
        Originally posted by Oledguy View Post
        I too have a problem with my lg oled c7 and vudu. Worked just fine for a week on my ultraviolet movies now nothing on vudu can play even in SD. All other apps work fine and play 4K content and my mbps is 88-100. My iPhone plays vudu just fine so it has something to do with this tv and vudu. I hope someone gets some solid feedback
        Have you contacted customer care so they can troubleshoot your issue? There can be several reasons why you're experiencing playback issues.

        support.vudu.com

        Comment


          #5
          I'm also having a problem streaming UHD content on my new LG OLED C7. It worked great for a week and then it's stopped working entirely - I can't even get SD content to stream. I have a 300mbps internet connection and no issues with any other streaming UHD content on other platforms. I've bought a number of UHD/HDX films on Vudu and I can't access them.

          I've contacted customer care but there's been no response. If I don't hear something soon, I'll have to push to get refunded what I've spent on UHD content.

          Comment


            #6
            Originally posted by billyslits View Post
            I'm also having a problem streaming UHD content on my new LG OLED C7. It worked great for a week and then it's stopped working entirely - I can't even get SD content to stream. I have a 300mbps internet connection and no issues with any other streaming UHD content on other platforms. I've bought a number of UHD/HDX films on Vudu and I can't access them.

            I've contacted customer care but there's been no response. If I don't hear something soon, I'll have to push to get refunded what I've spent on UHD content.
            Send me your ticket # and I'll take a look for you.

            Comment


              #7
              Originally posted by FelipeF View Post

              Send me your ticket # and I'll take a look for you.
              Here's my reference number: 171113-000484

              Comment


                #8
                Originally posted by billyslits View Post

                Here's my reference number: 171113-000484
                Question Reference # 171126-000100

                LG 65 OLED. Speed at 100mbps
                No streaming of UHD or HDX
                Roku streams Vudu HDX
                Roku streams AMAZON and NETFLIX
                LG streams Netflix 4k

                Removed and reinstalled VUDU app

                Error on VUDU shows it is unable to stream due to connection. Unable to get SD
                Same problem as billyslits.

                PLease HELP

                Comment


                  #9
                  I'm having the same issue with an LG 65 OLED. Constantly pauses saying that it can't stream due to connection even though, according to Vudu, I only need 4.5 mbps to stream HDX. I ran the Vudu app on my laptop and it says I'm getting 30 mbps which is more than 6 times what I need. My TV is hard wired also.

                  Any help is appreciated.

                  Comment


                    #10
                    Having this same issue with 4K content. LG 2018 4K OLED TV.

                    Comment

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