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Apple TV - Feedback and technical support

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    #31
    Re: Apple TV - Feedback and technical support

    Originally posted by GaryLaPointe View Post
    That doesn't seem right. BUT I'm not asking for the data to stay for ever (persistent), it could easily be purged when TvOS asks for it. I'm not going to complain if it gets wiped, but with a 64GB box (with 20GB free), I'd hope it stays around for a little bit to watch the movie later).

    I'm 100% certain I've uploaded a few videos to VLC in the past (via http) and they stayed in the app for a while.

    I just checked and there is a still a 110 minute HD movie (over 3GB) in my VLC app on my AppleTV from February that still plays (I've rebooted and I'd have to think updated software since then).

    Again, I don't care if it's persistent (I don't need it to last 6 months!), I'm just looking for / suggesting a better experience for people with a slower connection.
    All local data more than 500KB will be volatile. However, if users don't care about persistent or contents can be removed randomly, it is a great feature that we will investigate it.

    Comment


      #32
      Re: Apple TV - Feedback and technical support

      Originally posted by Jake View Post
      For this, we have identified an issue with DD+ audio and will be fixing it ASAP. But you won't see DD+ or Atmos on a receiver since the Apple TV player (not controllable by apps) always decodes to PCM and either outputs the PCM or re-encodes to DD.
      Is this still being worked on? Audio just sounds bad on the ATV via the Vudu app.

      Comment


        #33
        Re: Apple TV - Feedback and technical support

        On that note has the search issue been acknowledged/replicated? It makes it very difficult for those of us with larger libraries.

        Comment


          #34
          Re: Apple TV - Feedback and technical support

          Originally posted by brianp6621 View Post
          On that note has the search issue been acknowledged/replicated? It makes it very difficult for those of us with larger libraries.
          And search doesn't work at all if you are using a Harmony remote.

          Comment


            #35
            Re: Apple TV - Feedback and technical support

            Originally posted by netnothing View Post
            And search doesn't work at all if you are using a Harmony remote.
            That's what I meant as the search issue but didn't realize it had to do specifically with using a harmony remotes. Definitely needs fixing

            Comment


              #36
              Re: Apple TV - Feedback and technical support

              Originally posted by brianp6621 View Post
              That's what I meant as the search issue but didn't realize it had to do specifically with using a harmony remotes. Definitely needs fixing
              Ah gotcha. Yeah the Apple TV detects if the Siri remote isn't being used and gives a different onscreen keyboard. Seems maybe the Vudu devs didn't test with something other than the Siri remote.

              Comment


                #37
                Re: Apple TV - Feedback and technical support

                Originally posted by brianp6621 View Post
                That's what I meant as the search issue but didn't realize it had to do specifically with using a harmony remotes. Definitely needs fixing
                The search issue was fixed for me by deleting the vudu app and then reinstalling. Try that.

                Comment


                  #38
                  Re: Apple TV - Feedback and technical support

                  Originally posted by quackman View Post
                  The search issue was fixed for me by deleting the vudu app and then reinstalling. Try that.
                  I'll give that a shot. Are you using a Logitech remote?

                  Comment


                    #39
                    Re: Apple TV - Feedback and technical support

                    Originally posted by brianp6621 View Post
                    I'll give that a shot. Are you using a Logitech remote?
                    Yes, I am. Unfortunately, however, after the Apple TV update last night, the search function is NOT working for me again!

                    Vudu, can you please resolve this? I suppose I will try deleting the app and reinstalling again, but obviously we shouldn't need to do that after every ATV update.

                    Comment


                      #40
                      Re: Apple TV - Feedback and technical support

                      Is there any update on the audio quality issue? It's been more than a month now and it essentially makes the app unusable for me.

                      Comment


                        #41
                        Re: Apple TV - Feedback and technical support

                        Originally posted by WordMasterRice View Post
                        Is there any update on the audio quality issue? It's been more than a month now and it essentially makes the app unusable for me.
                        Same here.

                        Comment


                          #42
                          Re: Apple TV - Feedback and technical support

                          There are two things missing for me, for the app to be complete.

                          1.) I would like more sorting options for my movies and my tv shows like genre, year, rating for example.

                          2.) Support for the Apple TVs "tv app" and the "up-next" feature.

                          Thanks.

                          Comment


                            #43
                            Re: Apple TV - Feedback and technical support

                            No parental controls make this DOA for me. I was excited to finally get VUDU on my ATV but we have this in our family room. The kids use the tv as well. All my other Vudu devices (Vizio TV, Samsung blu Ray, Roku) have this feature.

                            Please add, or consider a master parental control that extends to all devices like Netflix uses. Thanks.

                            Comment


                              #44
                              Re: Apple TV - Feedback and technical support

                              Duplicate

                              Comment


                                #45
                                Re: Apple TV - Feedback and technical support

                                Originally posted by laurentiuz View Post
                                There are two things missing for me, for the app to be complete.

                                1.) I would like more sorting options for my movies and my tv shows like genre, year, rating for example.

                                2.) Support for the Apple TVs "tv app" and the "up-next" feature.

                                Thanks.
                                Agree with both suggestions.

                                Comment

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