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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Apple TV - Feedback and technical support

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    Are we ever going to get an update? Simple things are still not being addressed and it's pretty embarrassing:
    1. Titles won't stay in the order we've selected
    2. All TV seasons are individualized rather than in a season
    3. The chapters don't have images so we don't know where we are in the film
    4. No binge watching feature.

    Come on guys. You're supposed to be competing, this is amateur.

    Comment


      Originally posted by ntews View Post
      Are we ever going to get an update? Simple things are still not being addressed and it's pretty embarrassing:
      1. Titles won't stay in the order we've selected
      2. All TV seasons are individualized rather than in a season
      3. The chapters don't have images so we don't know where we are in the film
      4. No binge watching feature.

      Come on guys. You're supposed to be competing, this is amateur.
      Huh? What do you mean?

      Comment


        Originally posted by Kappa123 View Post

        Huh? What do you mean?
        None of these issues have been addressed or fixed on the Apple TV.

        Comment


          One of my Apple TVs (4th gen, 4K) will not play back any Vudu content. I just get black screen when I try to play any movie or TV show I own. No other apps have this issue on this Apple TV, and my other Apple devices are playing Vudu content fine.

          Comment


            Originally posted by Aggiechick View Post
            One of my Apple TVs (4th gen, 4K) will not play back any Vudu content. I just get black screen when I try to play any movie or TV show I own. No other apps have this issue on this Apple TV, and my other Apple devices are playing Vudu content fine.
            What is the version of the tvOS on your TV 4K...? Public Beta or 12.2.1 (just released on the 10th) and/or have your tried a complete reset?

            Comment


              What is the status of parental controls on Xbox One or Apple TV?

              Do either of these inherit the parental controls of the device? Looking to filter out movies for my kids.

              Comment


                FYI, Apple released tvOS 12.3 (16M153).

                Almost forgot, Apple also released tvOS 7.3 for the TV 3Gen. This gives the 3rd Gen TV the new TV app.
                Last edited by FabianR; 05-17-2019, 12:31 AM. Reason: Updated to add tvOS 7.3 info

                Comment


                  Originally posted by xxxsdesdexxx View Post

                  Originally posted by xxxsdesdexxx View Post
                  My Vudu library on AppleTV 4K never loads, and I think has something to do with the number of movies I have. Please fix this so that I am able to use Vudu through AppleTV 4K. I'm sure that there are many others in the same boat as me.

                  Jake FelipeF JeffreyVUDU This is still an ongoing problem for me. Vudu is not usable on Apple Tv 4k for me. The My Movies section never ever loads. I am logged in and I have tried logging out, rebooting, uninstalling, factory reset and it still doesn't work. On other forums, people say that this is common for people with large libraries. Can Vudu get this fixed?
                  This is still not working for me. I heard that the Vudu app on the iPhone now loads large libraries after a recent update, but the Vudu app on the Apple TV 4K still does not load large libraries. Is there a fix coming?

                  Comment


                    Will the 'search' function ever be fixed on this app?

                    Comment


                      My Apple TV 4K is running tvOS 13 beta and when I try to watch Disney 4k movies, the Vudu app gets this message ?Content unavailable (-11819)
                      We don?t have a version of this content on Apple TV. Please contact Vudu Customer Care.? This issue also happens also happens with other 4k movies from a few movie studios. This issue occurs when skipping to random scenes in the 4k movies.

                      Comment


                        Could you please share us what Beta build you are using? The current latest beta is tvOS 13 beta 3 (17J5515e) Thank you!

                        Comment


                          Originally posted by Benson View Post
                          Could you please share us what Beta build you are using? The current latest beta is tvOS 13 beta 3 (17J5515e) Thank you!
                          It's currently at the latest public tvOS Beta 13 (17J5515e).

                          Comment


                            Awesome we finally have TV series folders! Now all we need is 3 episode auto play and fix the jacked up watchlist and we?ll be all set

                            Comment


                              Originally posted by cunninsa View Post
                              Awesome we finally have TV series folders! Now all we need is 3 episode auto play and fix the jacked up watchlist and we?ll be all set
                              Agreed. Love that the TV series are now easy and functional rather than having separate seasons. Now Vudu needs to fix:
                              1. Auto play on the next episode
                              2. Images for chapters - we don't know what chapter we're on or the location of other chapters during the film
                              3. Fix the Recent Purchases, A to Z, Release Date to stay. Every time I leave Vudu it reverts back to Recent Purchases
                              4. Images of the TV episode just like the apps and website have
                              5. Integrate it into the Apple TV app
                              You're getting there Vudu, keep going.

                              Comment


                                I have an LG TV and the Vudu app supports the new Lists and Kids mode features. I also use the Vudu App on my Apple TV 4K but those features are nowhere to be found. Any idea when those features will be added to the Apple TV app?

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