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Vudu Forum Guidelines

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Android TV - Feedback and technical support

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    I finally figured out that my 2015 Sony XBR-75X850C is not compatible with the new 4K VUDU version. Is there any chance this would eventually work with my TV or should I just uninstall VUDU? I was really wanting to watch the latest 4K movies and VUDU had the best opitons.

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      Originally posted by daddio77 View Post
      I own both a Sony XBR65Z9D and a XBR75X940D from 2016 and the new VUDU app does not appear on my 940D. Any reason for it not showing up? Also will the PS4 Pro ever receive an update?
      Daddio,
      Did you ever get this installed and working?
      BJBBJB

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        Originally posted by melodywhr View Post
        it doesn?t look like vudu is responding to this thread. i am a sony 4k hdtv owner and i have a 2015 model. the fact that i am a good vudu customer and have to purchase a third party device in order to take full advantage of my vudu account is WRONG. i also have a PS4 plus that can?t take advantage of UHD or 4k. funny that both devices are sony. i don?t know about the inner workings of these companies or their contracts, i am a consumer. all i know is it?s a huge disappointment that only select devices are compatible with VUDU software. and another aspect that?s wrong is VUDU?s silence on whether or not they?re doing anything about it. they?re going to let me use a 3rd party work around and that?s acceptable to them. good luck with that, Vudu.
        I also have a 2015 model and I was hoping I would be able to watch new 4K movies using VUDU. But after working on this for a few days I found out my Sony is not an approved model. This was my only reason to join VUDU. I guess I will keep looking.

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          Originally posted by JeremyT77 View Post
          Hi all, this may be a newbie question: This is a limited time beta, but I'm wondering if there is any chance that I will lose access to watching UHD on my TV? Without
          the beta version I cannot watch UHD on my Sony X900E. I'm expanding my UHD library on Vudu, but I'm hoping to find some reassurance that I will continue to be able to stream UHD content to my TV. Thanks.
          I have the same Sony Model, and the 4K Beta was working fine but lately I've been getting Buffering. I switched to the regular Vudu App and it worked fine for HDX Movies. Has anyone else had any problems with this Beta App? Could it be not enough access?

          Comment


            Jake,
            It's been a while since there's been an update. Any indication when (and if) the buffering issue will be resolved. I absolutely love the picture quality the

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              !

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                Hi again, I take it back. The app is still freezing on me. I just watched a movie and it froze twice. It's not a constant thing, but I'd still like a solution. I'll probably call tech support, because I'm not expecting a response here.

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                  We believe the latest Android TV app update has resvolved most of the excessive buffering issues. Thanks for your patience.

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                    Hey Jake, after my last comment, it hasn't buffered again. Thanks for the response.

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                      Hey guys can confirm vudu has finally fixed the app for Nvidia shield android tv..months of agony and now ive finished watching thor ragnarok hdr with atmos and not a single bufferalso have put it on my sony bravia 2015 4k (sideloaded) and works perfectly as well..i think it was yesterday i noticed the updated app...thank you vudu

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                        I have a 900F sony tv and I cant stream 4k with out it buffering non stop I just made sure the app is updated I have 250 mbs down

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                          So it looks like Vudu has removed compatibility from the 2015 model year Sony 4k Android TV lineup, as it used to work/install/receive updates.

                          Any reason why it was removed? I quickly scanned and didn't see a Vudu/official reply

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                            So I saw news today that Vudu had updated its app to support Sony TVs for UHD playback. However, the app has not updated on my TV nor is it available on the list within the Google Play Store. How can I get the new app so I can finally enjoy UHD movies? I have a 2016 Sony 930D.

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                              I was able to load the beta app on my 930E and log in successfully when it first came out. After the app was updated however it states my password does not meet the requirements though the basic app login works fine.

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                                I have the latest Sony software update for my A1E which deleted the other older vudu app and the latest update for this android app and it still kicks into screensaver mode at times....I was just watching Gotti HDX and it went into chromecast screensaver mode 6 minutes into watching the movie....Maybe the app didn't like the movie,lol but this should of been fixed by now....I have no buffering issues just the darn screensaver kick in....

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