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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Last LG BD390 Update broke VUDU

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    Last LG BD390 Update broke VUDU

    Videos on VUDU no longer work since the latest update on the LG BD390

    The VUDU interface comes up and all works until you select a movie to play, the buffer screen appears and instantly FREEZES, then the LG BD390 shuts off after about 1 minute of being totally frozen.

    This issue happens when I try to play ANY movie.

    This issue did not appear until the LG BD390 update that I downloaded about a week ago.

    Can someone please fix this issue? I would like to watch the videos I have purchased.

    #2
    Re: Last LG BD390 Update broke VUDU

    Top,

    VUDU has informed LG of the issue and they are working on a software update that will fix the problem. We have only seen this issue with SD titles, so if you are having this issue with HD and HDX titles as well, please let me know.
    Last edited by DanielH; 05-02-2011, 02:22 PM.

    Comment


      #3
      Re: Last LG BD390 Update broke VUDU

      I have the same issue with my SD, HD and HDX titles.

      After about 3 system resets (3 freezes), the 4th try usually works :-)

      Comment


        #4
        Re: Last LG BD390 Update broke VUDU

        Additional Information: SD takes about 4 freezes/restarts, HD takes about 8 freezes/restarts, and had no patience to try HDX ;-)

        I confirmed this was indeed an update issue by reverting to the factory install and VUDU once again works.

        Best Regards,

        Comment


          #5
          Re: Last LG BD390 Update broke VUDU

          I have an LG BD390 and an older PS3 to handle Vudu. I don't know which device to use when I start purchasing movies. Is there a known preference for one or the other?

          Comment


            #6
            Re: Last LG BD390 Update broke VUDU

            I have the LG BD390 and an older PS3. Has the BD390 issues been solved? Which of the two would be best to use?

            Comment


              #7
              Re: Last LG BD390 Update broke VUDU

              Originally posted by Chris Gerhard View Post
              I have the LG BD390 and an older PS3. Has the BD390 issues been solved? Which of the two would be best to use?
              Chris,

              You should be able to connect on the 390. It's personal preference. I myself use VUDU on my PS3.

              Comment


                #8
                Re: Last LG BD390 Update broke VUDU

                Originally posted by Chris Gerhard View Post
                I have the LG BD390 and an older PS3. Has the BD390 issues been solved? Which of the two would be best to use?
                I have the latest firmware on my LG BD390, I have not had any issues with VUDU on this firmware on prior firmwares. I get 3 bar HDX consistently without issues.

                Comment


                  #9
                  Re: Last LG BD390 Update broke VUDU

                  Thanks guys, good to hear. I have only recently upgraded my internet service to speeds adequate for Vudu HD and HDX, so I am ready to rock and roll now.

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