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Connection Failed code 1:200

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    Connection Failed code 1:200

    I am trying to connect to Vudu via a Vizio VBR231 device. I tested the wireless internet connection and it is working correctly. The message on screen is as follows:

    Connection Failed

    Detail: code 1:200

    More Info:
    Software version: 3.0.0-52460-SystemDriverBcmBDCARD 1.0

    One important question is if the service available in Puerto Rico as a USA territory. My IP is from Puerto Rico.

    #2
    Re: Connection Failed code 1:200

    The service is not available outside the US at this time.
    Last edited by DanielH; 04-23-2011, 04:10 PM.
    Dan H.
    VUDU QA

    Comment


      #3
      Re: Connection Failed code 1:200

      Is there any way around this? The only reason I bought the blu ray was so I could use vudu and such..

      Comment


        #4
        Re: Connection Failed code 1:200

        i have the same problem , there is no chance to get that services in our country ???

        i live in bahrain

        and thanks a lot

        Comment


          #5
          Re: Connection Failed code 1:200

          VUDU streams licensed content. The license at this time is bound to subscribers in the United States. This is from the VUDU FAQ:

          http://supports.vudu.com/questions/1...nt+country%3F+

          Comment


            #6
            Re: Connection Failed code 1:200

            I have a 5m High speed internet the only thing that I not have is a warning that says Vudu is only for use in the United States!! You should give some warning to the people that only works in the United States before buy.or better sell your product only in the United States.

            Comment


              #7
              Re: Connection Failed code 1:200

              Dan H

              This is a joke. They sell and promote these devices in Puerto Rico with all the logos outside the box (bright and colorful logos that say Buy Me!!!). It is only after you buy the product that you find out that the service does not apply outside the 50 US states. My argument is that content for Facebook, You Tube and Twitter does not infringe the license agreements you mention (these services are available in PR already) but are embedded into the vudu application. Doesn't this contradict your statement?

              I will open a case with the local authorities and FCC for false representation. Locally the agencies can rule (in the past they had both Costco and Walmart/ Sam's to follow their rules, subject to heavy fines), to display a big sticker outside every box that reads that the service does not apply locally. I know the guy to call who will take care of this.

              And for me, bad advertisement for vudu. Going back to return my purchase.

              Comment


                #8
                Re: Connection Failed code 1:200

                Originally posted by pjrt1 View Post
                Dan H

                This is a joke. They sell and promote these devices in Puerto Rico with all the logos outside the box (bright and colorful logos that say Buy Me!!!). It is only after you buy the product that you find out that the service does not apply outside the 50 US states. My argument is that content for Facebook, You Tube and Twitter does not infringe the license agreements you mention (these services are available in PR already) but are embedded into the vudu application. Doesn't this contradict your statement?

                I will open a case with the local authorities and FCC for false representation. Locally the agencies can rule (in the past they had both Costco and Walmart/ Sam's to follow their rules, subject to heavy fines), to display a big sticker outside every box that reads that the service does not apply locally. I know the guy to call who will take care of this.

                And for me, bad advertisement for vudu. Going back to return my purchase.
                Dan H

                Will I ever receive a reply to this comment?

                Comment


                  #9
                  Re: Connection Failed code 1:200

                  I LIVE in the US and STILL get this code!

                  Comment


                    #10
                    Re: Connection Failed code 1:200

                    Originally posted by ChristalJo View Post
                    I LIVE in the US and STILL get this code!
                    Christaljo,

                    Where in the US are you located? Is there any other information that is displayed when you receive the error message.
                    Dan H.
                    VUDU QA

                    Comment


                      #11
                      Re: Connection Failed code 1:200

                      I have the code 1:200
                      Hardware id: VZO1BC8200199D2ACFB6
                      Device id: 71A6B6
                      Software version: 3.0.0-72847-VZO1BC82-1.0-108305
                      I'm at Venezuela
                      What could I do?

                      Comment


                        #12
                        Re: Connection Failed code 1:200

                        Originally posted by remm2992 View Post
                        I have the code 1:200
                        Hardware id: VZO1BC8200199D2ACFB6
                        Device id: 71A6B6
                        Software version: 3.0.0-72847-VZO1BC82-1.0-108305
                        I'm at Venezuela
                        What could I do?
                        Our apologies, but the service will not work outside the US.
                        Dan H.
                        VUDU QA

                        Comment


                          #13
                          Re: Connection Failed code 1:200 - US CUSTOMER

                          I started receiving this on all three of my VUDU devices recently. I live in New Hampshire, USA (Comcast).

                          OPPO:
                          Detail: code 1:200

                          More info: Hardware id: OPPOB10 X0022DE 8B6BF4A 498EFD6
                          Device ID: 14DE139
                          Software version: 3.1.0-112393-SystemDriverArm11mtk BD 1.0-108305

                          PS3:
                          Detail: code 1:200

                          More info: Hardware id: SPS3DEV 175d46c aacafea f88632a ceefdbe d5d9257 90C498
                          Device id: 12050DE
                          Software version: 3.1.0-117811-Ps3-108305

                          Boxee Box:
                          Detail: code 1:200

                          More info: Hardware id: BOXEB00 15CD998 80C3A38 35257E6 20100
                          Device id: A5C427
                          Software version: 3.0.0-69411-Boxee 1.5.1.23735-b6a5be1-108305

                          Here's what ipchicken.com and ip6.me report (and yes, we have IPv6 enabled here):

                          IP Address: 75.69.186.131
                          Name Address: c-75-69-186-131.hsd1.nh.comcast.net

                          IPv6: 2001:470:1f07:1609:9d56:6674:94dd:2c2f

                          Could our IPv6 address be confusing your geolocation database? And before you ask, no, I'm not willing to disable IPv6 house-wide.

                          Thanks!

                          - Dave

                          Comment


                            #14
                            Re: Connection Failed code 1:200 - US CUSTOMER

                            Originally posted by ViperGeek View Post
                            I started receiving this on all three of my VUDU devices recently. I live in New Hampshire, USA (Comcast).

                            OPPO:
                            Detail: code 1:200

                            More info: Hardware id: OPPOB10 X0022DE 8B6BF4A 498EFD6
                            Device ID: 14DE139
                            Software version: 3.1.0-112393-SystemDriverArm11mtk BD 1.0-108305

                            PS3:
                            Detail: code 1:200

                            More info: Hardware id: SPS3DEV 175d46c aacafea f88632a ceefdbe d5d9257 90C498
                            Device id: 12050DE
                            Software version: 3.1.0-117811-Ps3-108305

                            Boxee Box:
                            Detail: code 1:200

                            More info: Hardware id: BOXEB00 15CD998 80C3A38 35257E6 20100
                            Device id: A5C427
                            Software version: 3.0.0-69411-Boxee 1.5.1.23735-b6a5be1-108305

                            Here's what ipchicken.com and ip6.me report (and yes, we have IPv6 enabled here):

                            IP Address: 75.69.186.131
                            Name Address: c-75-69-186-131.hsd1.nh.comcast.net

                            IPv6: 2001:470:1f07:1609:9d56:6674:94dd:2c2f

                            Could our IPv6 address be confusing your geolocation database? And before you ask, no, I'm not willing to disable IPv6 house-wide.

                            Thanks!

                            - Dave
                            This started happening to me too just 2 or 3 days ago. I live in Nebraska and am trying to access the service FROM Nebraska. Anything connected to my home network fails with an error.
                            Coincidentally, I've just packed up all movie discs to move and this is the only time I was completely relying on Vudu for movies and it doesn't work. This type of thing is what keeps me from switching to only digital content.

                            Comment


                              #15
                              Re: Connection Failed code 1:200 - US CUSTOMER

                              Originally posted by Kxronos View Post
                              This started happening to me too just 2 or 3 days ago. I live in Nebraska and am trying to access the service FROM Nebraska. Anything connected to my home network fails with an error.
                              Coincidentally, I've just packed up all movie discs to move and this is the only time I was completely relying on Vudu for movies and it doesn't work. This type of thing is what keeps me from switching to only digital content.
                              Anything? I switched ISP a couple of months ago to Comcast and have had zero luck with Vudu customer service on this issue and I cannot access my Ultraviolet library OR my Vudu purchased content. Extremely frustrating. I live in Seattle, WA.

                              Comment

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