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$10 Promo Code Problem

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    $10 Promo Code Problem

    Apologies if this is in the wrong section.

    I just bought a Blu-Ray player from a local retailer. It came with the promise of a $10 credit for the vudu service, which was delivered in the form of a website to go to (www.vudu.com/10free). When it prompts me to enter (and re-enter) the device serial number, it only ever returns an error: The promotion code you entered was not valid. Please, try again.

    I've tried with and without the preceding U in the serial number. I've tried it capitalized and lower case, and nothing seems to work. Help!

    #2
    Re: $10 Promo Code Problem

    What day did you purchase the blu ray player. Did you buy it at walmart?
    Last edited by DanielH; 05-02-2011, 02:38 PM.
    Dan H.
    VUDU QA

    Comment


      #3
      Re: $10 Promo Code Problem

      Yes, Walmart.

      Comment


        #4
        Re: $10 Promo Code Problem

        Friday at around 1AM. And yes, at walmart.

        Comment


          #5
          Re: $10 Promo Code Problem

          Same problem here. Purchased at Walmart and received the $5.99 account credit when I completed the set-up, but the "$10 Special Offer" gives me the same The promotion code you entered was not valid. Please, try again.

          Comment


            #6
            Re: $10 Promo Code Problem

            I also ran into the same problem. Also purchased at Walmart, purchased online on Black Friday at around 12:30 AM....

            Comment


              #7
              Re: $10 Promo Code Problem

              Originally posted by dhatman View Post
              What day did you purchase the blu ray player. Did you buy it at walmart?

              I am having this exact same problem..also bought from walmart on black friday but purchased at walmart.com

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                #8
                $10 Promo Code Problem

                Mine is the same way! It does not let me in, and yet I have been trying to get this promotional deal for a while......... This is ridiculous!!!



                I have been trying, the site tells me the exact thing the other guy was talking about.

                Comment


                  #9
                  Re: $10 Promo Code Problem

                  I have the same problem it tells me invalid when I put the serial number. Please help!!

                  Comment


                    #10
                    Re: $10 Promo Code Problem

                    I am having this same problem, looking for help. Purchased at Wal-Mart day after black Friday.
                    Any suggestions?

                    Comment


                      #11
                      Re: $10 Promo Code Problem

                      If anybody is having difficulties entering a $10 Black Friday Wal-Mart promotion.

                      Please contact support. 7 a.m. to 8 p.m. PST
                      7 days a week
                      Closed Holidays
                      1-888-554-VUDU (8838)

                      We apologize for any inconvenience and will do our best to credit you.

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