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VUDU Troubles- Can't Select HDX

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    VUDU Troubles- Can't Select HDX

    Hello,
    I'm using Vudu through Boxee and I'm not able to select HDX on movies that say they are available in HDX. When I select rent the only option available to me is SD, I did a network test and Vudu recommends that I rent in HDX so I know it's not a network issue. I was wondering if I am simply overlooking something or if renting HDX through Boxee just isn't possible. Thanks for any response.

    #2
    Re: VUDU Troubles- Can't Select HDX

    On the PC we can only support SD currently. This is a studio restriction.
    Hagen.

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      #3
      Re: VUDU Troubles- Can't Select HDX

      Wow, strange how that is absolutely mentioned *nowhere* in the ads or sign-up pages. Oh, maybe there's a small blurb in the TOS, but how many people are going to look for that? A restriction like that really needs to be pointed out before you ask customers to give you their address, credit card info, phone number, etc... at least provide an option where the new user is asked what hardware will be used, and THEN TELL THEM WHAT THE RESTRICTIONS ARE.

      Back to Netflix.

      Comment


        #4
        Re: VUDU Troubles- Can't Select HDX

        Originally posted by mburbach0111 View Post
        Hello,
        I'm using Vudu through Boxee and I'm not able to select HDX on movies that say they are available in HDX. When I select rent the only option available to me is SD, I did a network test and Vudu recommends that I rent in HDX so I know it's not a network issue. I was wondering if I am simply overlooking something or if renting HDX through Boxee just isn't possible. Thanks for any response.
        Get a Boxee Box. I have three of them and they work great with the VUDU application. HDX titles look and sound excellent with 1080P24 video and DD+ audio.

        Comment


          #5
          Re: VUDU Troubles- Can't Select HDX

          What I find strange is that when I browse for an HDX title on my PC (Apple) I get a list of titles all shown as HDX, even in the icons that show HDX for iOS, PC and TV. However I can only actually select SD. The movie "Shaolin" is an example.

          Am I doing something wrong ?

          Comment


            #6
            Re: VUDU Troubles- Can't Select HDX

            We currently only support SD on PCs, Macs and iPads. If you don't have another streaming device (e.g. BD player, TV or PS3), that's capable of streaming HD or HDX, activated to your account, then we don't let you purchase quality levels other than SD.
            Hagen.

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