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How to deactivate or use a new email to my existing device

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    How to deactivate or use a new email to my existing device

    I have a Vudu-enabled Blu-Ray player. I activated it before using an old email address. Now, I want it to be associated with a new email address or login. How do I do this? I log in to the web and click Devices and there is no option to add a device. In the Blu-Ray player Menu Settings, there is no option to deactivate

    thanks

    #2
    Re: How to deactivate or use a new email to my existing device

    Originally posted by vipersl65 View Post
    I have a Vudu-enabled Blu-Ray player. I activated it before using an old email address. Now, I want it to be associated with a new email address or login. How do I do this? I log in to the web and click Devices and there is no option to add a device. In the Blu-Ray player Menu Settings, there is no option to deactivate

    thanks
    Vipers,

    I can do this for you, can you send me a private message including the device ID (Which is located under My VUDU>Info and Settings) and the email address you would like the device added to. If you have any questions, please let me know.
    Dan H.
    VUDU QA

    Comment


      #3
      Re: How to deactivate or use a new email to my existing device

      Isn't there An easier way of doing this on a users tv rather than having to have email tech support?

      Comment


        #4
        Re: How to deactivate or use a new email to my existing device

        Originally posted by ydkjman View Post
        Isn't there An easier way of doing this on a users tv rather than having to have email tech support?
        I imagine you can just deactivate it from Managed Devices page. Then on the device, you would have to activate it again with the new email address.

        Comment


          #5
          Re: How to deactivate or use a new email to my existing device

          Thanks I'll give that a shot

          Comment


            #6
            Re: How to deactivate or use a new email to my existing device

            i need to deactivate my blu ray from my old email i deleted my old email please help me i have a new vudu account and need to fix it on my blu ray player

            Comment


              #7
              Re: How to deactivate or use a new email to my existing device

              Originally posted by jwb147 View Post
              i need to deactivate my blu ray from my old email i deleted my old email please help me i have a new vudu account and need to fix it on my blu ray player
              Please give our support team a call at 888-554-8838
              Dan H.
              VUDU QA

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