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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Help, I Have Dueling Remotes

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    Help, I Have Dueling Remotes

    Now that I have 2 of these in my house, using the remote to control one ends up controlling the other one as well. This will be really bad if I end up buying unwanted movies that wastes money and bandwidth and interferes with the movie I want to watch. I'm hoping there is a way to assign the remote to a box. I will end up with 3 separate boxes, so I would need to assign 3 separate remotes. Does such a capability exist?

    Re: Help, I Have Dueling Remotes

    I can't tell you exactly what to do, as I'm on the road right now and can't put my "hands on" the system, but I can point you in the right direction.

    Open then battery cover to the remote and you will see that there are jumpers/switches that will let you choose 1 of 4 frequencies. After you change the frequency you nave to "pair" the remote with the target receiver. This may mean you need to power OFF your other receivers temporarily (I've not had 2 Vudus in the house at the same time yet). Here are the pairing directions I have (may need to be updated):
    1. Make sure the RF antenna is seated properly and connected in the back of the Vudu box.
    2. Reboot the system or power cycle the Vudu box.
    3. Once you see the blue "vudu" splash logo come up, put the remote control into pairing mode as follows:
      1. Point the remote control towards your Vudu box.
      2. Hold down the "Home" button and press the "back" button four times in succession.
      3. You will notice the small red LED light at the tip of the remote control blink in two second intervals.
    4. Wait until the box boots up fully into the "Home" or main menu screen. You should see an on screen message asking you to complete the pairing process by
      1. Holding down the "Home" button and pressing the "back" button four times in succession.
      2. Scroll the scroll wheel forward and back. You should get a confirmation on screen message telling you that you have successfully paired the remote control.
    5. If you don't succeed on the first attempt, try again.


      Re: Help, I Have Dueling Remotes

      Thanks Ed! I figured it was something like that. I saw the switches when I put the batteries in. I just didn't know what to do on the box side of things.


        Re: Help, I Have Dueling Remotes

        I've made this "sticky', but it should be in the FAQ also.