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Can't Stream to WDTV

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    Can't Stream to WDTV

    Just set up account on WDTV. Rented "Invictus" but get a "can't stream at the moment"

    I can't run speedtest on the WDTV but on the laptop I get 5 Meg down on speedtest.vudu.com. I can stream the movie to my laptop but not to WDTV.

    I called support. He had me run tracert:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\chapel1>ipconfig

    Windows IP Configuration


    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Wireless LAN adapter Wireless Network Connection 2:

    Connection-specific DNS Suffix . : gateway.2wire.net
    Link-local IPv6 Address . . . . . : fe80::5cee:42f6:fab3:ccf5%11
    IPv4 Address. . . . . . . . . . . : 192.168.0.106
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.0.1

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter isatap.gateway.2wire.net:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : gateway.2wire.net

    Tunnel adapter isatap.{2D777956-21E4-4175-B5AB-E119BFF7DD0B}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3c1e:3ba8:9323:3b87
    Link-local IPv6 Address . . . . . : fe80::3c1e:3ba8:9323:3b87%12
    Default Gateway . . . . . . . . . : ::

    Tunnel adapter isatap.{DD5D3D63-591C-47D3-8673-1AEDDEB14120}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    C:\Users\chapel1>tracert llgvault.vudu.com

    Tracing route to vudu.re.llnwd.net [69.28.143.33]
    over a maximum of 30 hops:

    1 1 ms <1 ms 1 ms 192.168.0.1
    2 * * * Request timed out.
    3 24 ms 27 ms 23 ms 108-220-196-2.lightspeed.bcvloh.sbcglobal.net [1
    08.220.196.2]
    4 25 ms 23 ms 27 ms 75.25.192.90
    5 * 25 ms 23 ms 75.25.192.64
    6 * * * Request timed out.
    7 24 ms 24 ms 23 ms 12.83.69.25
    8 32 ms 31 ms 31 ms cgcil03jt.ip.att.net [12.122.84.53]
    9 32 ms 31 ms 31 ms 192.205.37.122
    10 * * * Request timed out.
    11 33 ms 32 ms 41 ms tge2-1.fr4.ord.llnw.net [69.28.172.42]
    12 32 ms 32 ms 32 ms cdn-69-28-143-33.llnw.net [69.28.143.33]

    Trace complete.

    C:\Users\chapel1>tracert lldvault.vudu.com

    Tracing route to vudu-rd.vo.llnwd.net [69.28.143.60]
    over a maximum of 30 hops:

    1 1 ms 1 ms <1 ms 192.168.0.1
    2 * * * Request timed out.
    3 * * * Request timed out.
    4 24 ms 36 ms 23 ms 75.25.192.90
    5 * * * Request timed out.
    6 * * * Request timed out.
    7 24 ms 23 ms 23 ms 12.83.69.25
    8 31 ms 31 ms 32 ms cgcil03jt.ip.att.net [12.122.84.53]
    9 32 ms 31 ms 31 ms 192.205.32.62
    10 * * * Request timed out.
    11 32 ms 35 ms 31 ms tge7-1.fr3.ord.llnw.net [69.28.172.41]
    12 32 ms 31 ms 31 ms cdn-69-28-143-60.llnw.net [69.28.143.60]

    Trace complete.

    C:\Users\chapel1>

    He said I can't stream because of packet loss. I think he is wrong because I can stream to my laptop.

    My device ID is: 0xC08CD4

    Now I see that I have been charged for the movie that I have never been able to watch!
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