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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Added member cant watch my movies

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    Added member cant watch my movies

    I have UltraViolet, VUDU , Flixster accounts. I added a friend that also has the same accounts. I can go into the account that my friend added me to his account as a Full Member. I can see his movies but when i click on one to watch it takes me to the VUDU site and wants me to pay to watch it. If i login to my VuDU account it show the movies that i have. He also has the same problem for the account i set up for him. Do we need to make another VUDU account so we can watch movies...

    #2
    Re: Added member cant watch my movies

    Bobby,

    You should contact our support team. Make sure you have the account information for each UV and VUDU accounts handy.

    Comment


      #3
      Re: Added member cant watch my movies

      BobbyY3, I believe you can only link one UV account to your VUDU account. So if your VUDU account is linked to your UV account that's it -You can't link your friends UV account to your VUDU.

      If your friend's VUDU account is linked to his UV account he can not link another.

      I think you have to "Merge Two Accounts" the UVVU Account Settings. Note - the Merge is permanent and can not be undone. See this post:

      http://forum.vudu.com/showthread.php...Merge+Accounts

      Comment


        #4
        Re: Added member cant watch my movies

        Originally posted by E55KEV View Post

        I think you have to "Merge Two Accounts" the UVVU Account Settings. Note - the Merge is permanent and can not be undone. See this post:

        http://forum.vudu.com/showthread.php...Merge+Accounts
        You should be able to do this in a Sub-user account, while unable to ever split the accounts in the future you would each have seperate logins.

        Comment


          #5
          Re: Added member cant watch my movies

          I too am having this problem. Me and my friend merged accounts so I can see his collection. but I can not watch any of his movies. Why is this?

          Comment


            #6
            Re: Added member cant watch my movies

            Originally posted by Nizzon View Post
            I too am having this problem. Me and my friend merged accounts so I can see his collection. but I can not watch any of his movies. Why is this?
            You both need to be 'full' members, for sure the step above basic on UVVU, otherwise you can't stream.

            Comment


              #7
              Re: Added member cant watch my movies

              I'm having a similar problem, I just signed up for VUDU and Ultra Violet the other day. I wanted to make it convenient so my dad doesn't have to bother trying to borrow my movies and I don't have to hassle him to get them back. Well I created my account first then created his login/pass for UVVU and created a VUDU account for him to link to my Ultra Violet. It says the accounts are linked on Ultra Violet but when I link his account on VUDU my account gets unlinked, when I link my account back up his VUDU account gets unlinked.

              Am I doing something wrong? Does he need to log into his VUDU account on his TV or use mine and link UVVU using his login/pass?

              Comment


                #8
                Re: Added member cant watch my movies

                Originally posted by skiizim View Post
                I'm having a similar problem, I just signed up for VUDU and Ultra Violet the other day. I wanted to make it convenient so my dad doesn't have to bother trying to borrow my movies and I don't have to hassle him to get them back. Well I created my account first then created his login/pass for UVVU and created a VUDU account for him to link to my Ultra Violet. It says the accounts are linked on Ultra Violet but when I link his account on VUDU my account gets unlinked, when I link my account back up his VUDU account gets unlinked.

                Am I doing something wrong? Does he need to log into his VUDU account on his TV or use mine and link UVVU using his login/pass?
                Yeah, this crap is really confusing. Not sure if you did but don't create an Ultraviolet account for your Dad. Only make him a Standard Member (or higher) account under your Ultraviolet account.

                Let's call your Ultraviolet account "MAIN" and your Dad's Sub Ultraviolet account "DAD":

                Your UV account - MAIN
                Your Sub UV account - DAD

                Your VUDU Account linked to - MAIN
                Your Dad's VUDU account linked to - DAD

                Comment

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