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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Movies redeemed via VUDU not appearing in Ultraviolet

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  • Blurayfan
    replied
    Re: Movies redeemed via VUDU not appearing in Ultraviolet

    Originally posted by doodlehawk View Post
    In addition the free movies received when activating my account, 2 movies I've purchased and redeemed the U/V codes through VUDU, appear in my VUDU account but none have transferred to my Ultraviolet account locker.

    VUDU and U/V are linked, as they both show up in each others accounts. However, while Flixter and Sony Pictures account movies transferred to the Ultraviolet site, the Vudu films have not.

    In my Vudu account, films redeemed through other retailers are listed as "Own". While the movies redeemed through Vudu are listed as "Promo/Own" and will not transfer. How can they be "Promo/Own" when they were purchased and redeemed with an U/V code? Any help is appreciated. Thanks.

    Mike
    If your movies from Vudu are not transferring over to UV, you should submit a case to Vudu support at http://support.vudu.com.
    As to the way movies are listed in your purchase history.
    Redeem UV codes: Own vs. Promo/Own?

    Leave a comment:


  • Movies redeemed via VUDU not appearing in Ultraviolet

    In addition the free movies received when activating my account, 2 movies I've purchased and redeemed the U/V codes through VUDU, appear in my VUDU account but none have transferred to my Ultraviolet account locker.

    VUDU and U/V are linked, as they both show up in each others accounts. However, while Flixter and Sony Pictures account movies transferred to the Ultraviolet site, the Vudu films have not.

    In my Vudu account, films redeemed through other retailers are listed as "Own". While the movies redeemed through Vudu are listed as "Promo/Own" and will not transfer. How can they be "Promo/Own" when they were purchased and redeemed with an U/V code? Any help is appreciated. Thanks.

    Mike
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