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Disk to Digital (at home) content will not play

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    Disk to Digital (at home) content will not play

    Apologies if this topic has already been addressed.

    I have uploaded several titles to my Vudu account using the Disk to Digital from home Beta.

    Unfortunately, when you click on those titles and choose "play SD" the movies never start - but rather you just get the "loading" icon in the center of the screen, but nothing happens.

    Content purchased on Vudu including television programs are working fine. Movie trailers work fine also... but movies I have loaded aren't playing.

    Thank you for looking into this.

    #2
    Re: Disk to Digital (at home) content will not play

    Still having this issue. Anyone else having problems?

    Comment


      #3
      Re: Disk to Digital (at home) content will not play

      Originally posted by mbweisser View Post
      Still having this issue. Anyone else having problems?
      I looked at your issue. It seems you don't have UV account that is linked with your VUDU account. Please create a UV account and link to your account.

      You can go here and manage UV account creation and link.
      https://my.vudu.com/MyAccount.html?page=info

      If you still have issue after linking your UV account. Please tell us the OS (Windows XP, 7, 8) and browser name (Firefox, Chrome, IE) and version.


      In addition please follow my post below to see if you have problem with flash installation.
      https://forum.vudu.com/showthread.ph...01#post1176001

      Let me know how it goes.

      LLN
      Last edited by LocN; 03-19-2013, 08:24 AM.

      Comment


        #4
        Re: Disk to Digital (at home) content will not play

        This appears to be working. Thank you!

        Comment

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