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Constantly Freezing on PC

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    Constantly Freezing on PC

    I have been watching Game of Thrones, and have made it through 3 episodes streaming HDX, in three episodes I have had it freeze almost 20 times. Playback stops, fullscreen minimizes to the small window, everything quits working, and about 20% of the time shockwave (i think its called) crashes.

    I shouldnt be having buffer issues because I'm running a high end network on 108MB/s internet that tests perfectly, I can stream Netflix and Flixter for 5-6 solid hours without freezing. Seriously what gives?

    Is this normal?

    Using google chrome
    Problem happens on my GTX570 and GTX680 video cards both.
    When playback is working its flawless.
    If shockwave doesnt crash I can just restart
    If shockwave crashes i have to close all google chrome windows and reopen to resume.
    Computer is i7 3960X with 16GB of RAM.

    6 Months ago VUDU didnt work on my PC at all.

    #2
    Re: Constantly Freezing on PC

    Hello willlamme1988@live.com,

    Can you make sure your video card drivers are current? Also, if you haven't done so already, please open up a ticket with customer care at the following link.

    https://vudu.custhelp.com/app/ask

    You should also send in a DXDIAG report of your computer along with your request to help speed up the troubleshooting process.

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