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Connection failed..."Your device needs to be reprovisioned". LG Blue Ray/Hometheatre

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    Connection failed..."Your device needs to be reprovisioned". LG Blue Ray/Hometheatre

    Can you help me with this. I am 99% sure I've watched VUDU on this device before. Don't know how to have it reprovisioned.

    Thank you,
    Kristina

    #2
    Re: Connection failed..."Your device needs to be reprovisioned". LG Blue Ray/Homethea

    Originally posted by imsoulsearchin View Post
    Can you help me with this. I am 99% sure I've watched VUDU on this device before. Don't know how to have it reprovisioned.

    Thank you,
    Kristina
    Could you list the hardware ID?

    It should be part of the error message.
    Dan H.
    VUDU QA

    Comment


      #3
      Re: Connection failed..."Your device needs to be reprovisioned". LG Blue Ray/Homethea

      I'm also having this problem. Vizio tv. Hardware i.d: VZ01WEA-R00199D-D7A793D-FB678AF

      Comment


        #4
        Re: Connection failed..."Your device needs to be reprovisioned". LG Blue Ray/Homethea

        Again I also am seeing this same problem from my device.
        Error Info: Hardware id VZ01WEA R00199D CB02E28 A9AD6ED Device id 0
        Software Version: 3.1.0-84678-SystemDriver 1.6-99733

        Comment


          #5
          Re: Connection failed..."Your device needs to be reprovisioned". LG Blue Ray/Homethea

          same problem please help.

          hardware id VZ01WEA R00199D CB02E28 A9AD6ED

          Comment


            #6
            Re: Connection failed..."Your device needs to be reprovisioned". LG Blue Ray/Homethea

            I'm having the same issue with my vizio tv device I'd: Vz01e3d 600199d BFdff94 1ea80e2

            Comment


              #7
              Re: Connection failed..."Your device needs to be reprovisioned". LG Blue Ray/Homethea

              Hello Vaalin,

              Can you please try again. I've made a change from my end.

              Comment


                #8
                Re: Connection failed..."Your device needs to be reprovisioned". LG Blue Ray/Homethea

                Originally posted by DanielH View Post
                Could you list the hardware ID?

                It should be part of the error message.
                same here please help
                hardware id lg02bh7 x3cbdd8 8981630 62ce999
                device id 0
                software version 3.1.0-110778-systemdriverarm11mtk bd 1.0-108305

                Comment


                  #9
                  Re: Connection failed..."Your device needs to be reprovisioned". LG Blue Ray/Homethea

                  Originally posted by bones6669 View Post
                  same here please help
                  hardware id lg02bh7 x3cbdd8 8981630 62ce999
                  device id 0
                  software version 3.1.0-110778-systemdriverarm11mtk bd 1.0-108305
                  Please give it another try. It should be working again.
                  Dan H.
                  VUDU QA

                  Comment


                    #10
                    Re: Connection failed..."Your device needs to be reprovisioned". LG Blue Ray/Homethea

                    I am getting Connection Failed. And ...Your device needs to be reprovisioned. I have watched VUDU on this device many times, but I haven't been able to for a couple of days. I deactivated the device and reactivated it through the deactivation email alert. I am still getting the same errors. My television is a Vizio E322AR.

                    Comment


                      #11
                      my tv is saying it needs to be reprovisioned

                      hardware id: VZ01WEA R00199D C0AC256 86094E1


                      device id : 0

                      software version 3.1.0-84678-systemdriver 1.6-108305

                      any help would be appreciated

                      Comment


                        #12
                        Re: Connection failed..."Your device needs to be reprovisioned". LG Blue Ray/Homethea

                        Originally posted by thecandym0n View Post
                        my tv is saying it needs to be reprovisioned

                        hardware id: VZ01WEA R00199D C0AC256 86094E1


                        device id : 0

                        software version 3.1.0-84678-systemdriver 1.6-108305

                        any help would be appreciated
                        Can you give it another try and see if that works for you now?

                        Comment


                          #13
                          Re: Connection failed..."Your device needs to be reprovisioned". LG Blue Ray/Homethea

                          My TV is saying it needs to be reprovisioned as well

                          Hardware ID: LGE-LM6 2CO41F6 7EAECF7 D6395C1

                          Comment


                            #14
                            Re: Connection failed..."Your device needs to be reprovisioned". LG Blue Ray/Homethea

                            Originally posted by Tee76 View Post
                            My TV is saying it needs to be reprovisioned as well

                            Hardware ID: LGE-LM6 2CO41F6 7EAECF7 D6395C1
                            I'm unable to find this device. Can you please double check the ID and repost it exactly how it's shown on your screen, thanks.

                            Comment


                              #15
                              Re: Connection failed..."Your device needs to be reprovisioned". LG Blue Ray/Homethea

                              I started getting this problem also. Tried putting in a support ticket but not getting a response. Any help would be appreciated please.

                              Hardware ID: LG02bp3 33cbdd8 8f3d9d0 1f3b796
                              Device id: 0
                              Software version: 3.1.0-100264-systemDriverArm11mtk BD 1.0-108305

                              Comment

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