I have rented many movies using vudu on my blue ray device...never had much problem. Last night I rented Life of Pi and have tried numerous times to watch it in the 48 hours I had access I am down to 20 hours and still get network error cannot watch at this time. I would like to be refunded as I have reset all machines/tvs/modems/routers and spent more time than I care to, trying to watch a movie. I have heard many people complain about these problems and considered myself lucky. Customer Service is very disappointing as I had to try to find the golden key to that as well. I am writing here and calling to get this resolved.
Looks like satellite rentals are still the way to go.
Lisa Bearden