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Can't reset password / Old email attached to account

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    Can't reset password / Old email attached to account

    I no longer have access to the email address I used to create my vudu account a couple years back... But the only way to "reset password" is by auto email sent to address attached to the account. If I didn't have a few purchased movies, I would just scrap the account and make a new one with Facebook. But as it is I don't want to lose my movies. Can't seem to find a customer support number to call or a simple answer to this...and now I can't log into my account. What do I need to do? I was hoping to take our stack of DVDs by Walmart this week and have them put in the disc to digital program. Thanks!

    #2
    Re: Can't reset password / Old email attached to account

    Originally posted by Coleroo View Post
    I no longer have access to the email address I used to create my vudu account a couple years back... But the only way to "reset password" is by auto email sent to address attached to the account. If I didn't have a few purchased movies, I would just scrap the account and make a new one with Facebook. But as it is I don't want to lose my movies. Can't seem to find a customer support number to call or a simple answer to this...and now I can't log into my account. What do I need to do? I was hoping to take our stack of DVDs by Walmart this week and have them put in the disc to digital program. Thanks!
    1-888-554-VUDU is the customer service number. The reps should be able to update your email and then you can reset the password.

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      #3
      Re: Can't reset password / Old email attached to account

      Awesome, thanks!!

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        #4
        I am having the same problem: old email that is no longer used and can't access old account

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