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Vudu Forum Guidelines

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Vudu App Disappeared from my Samsung TV & Blu-Ray player

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    Vudu App Disappeared from my Samsung TV & Blu-Ray player

    Hi there,

    Not sure if I've phrased the title correctly, so my apologies if it doesn't capture the issue. But on the evening of 9/26, the VUDU app or option on my Samsung TV just disappeared. I tried again last night, and still no Vudu option.

    Is this because I have to register for the D2D Ultraviolet option? I have no desire to store my movies in any cloud owned by Walmart. Is UV Registration required if I don't want to store my movies? I just want to rent movies from Vudu - nothing else.

    (FYI Comcast is my broadband provided and I access VUDU and Netflix via my Samsung TV and Blu-Ray player.)

    Any help is appreciated!

    Thanks!

    #2
    Re: Vudu App Disappeared from my Samsung TV & Blu-Ray player

    Was a software update recently done? Please check within the SmartHub and look for the app there. The app will only appear for those located in the United State. Sometimes users change the region on their Samsung devices to get apps no available in the US. Changing the region will remove the Vudu app.

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      #3
      Re: Vudu App Disappeared from my Samsung TV & Blu-Ray player

      Originally posted by Urbangal View Post
      Hi there,
      Is this because I have to register for the D2D Ultraviolet option? I have no desire to store my movies in any cloud owned by Walmart. Is UV Registration required if I don't want to store my movies? I just want to rent movies from Vudu - nothing else.
      This has nothing to do with D2D or Ultraviolet, it is some other bug.

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        #4
        Can You update Vudu Smart Blu-Ray app on Samsung BD-J5100/za , it looks like it doesn't said free movies on Vudu Smart Samsung Blu-ray App

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          #5
          Originally posted by edna5162@gmail.com View Post
          Can You update Vudu Smart Blu-Ray app on Samsung BD-J5100/za , it looks like it doesn't said free movies on Vudu Smart Samsung Blu-ray App
          Samsung removed the free movies category from all of their devices. It was their decision, not Vudu's. It's not coming back.

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