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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

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linking VuDu to Ultraviolet account

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    linking VuDu to Ultraviolet account

    I just bought The Hobbit with this digital version, I get home and not only can my Mac not read the Blue ray version I bought but I can't even download the digital version with the moon and stars being in perfect alignment apparently. I am super ****ed - had I known this is what I was paying for I would have to Walmart not thank you.

    So I have downloaded the software AND created accounts on both Vudu and Ultraviolet and yet I'm getting error codes about not having the two accounts linked. I've been at this fort over half an hour now and I'm super ****ed off. I will NEVER buy this version again. Can someone please tell me how to download the movie I paid for please and thank you.

    #2
    Re: linking VuDu to Ultraviolet account

    Apple does not support Blu-Ray discs. With the exception of having an external 3rd party Blu-ray disc drive.

    UltraViolet has been having issues for the past 24 hours. They hope to have everything resolved soon.

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      #3
      Re: linking VuDu to Ultraviolet account

      I am having the same problem and have contacted customer support.

      I too am frustrated. I set up a Vudu Account and, I think, set up an ultraviolet account. I downloaded the platform to my mac and received my movies, but when I try to download them to my device, it says I need to link and set up an ultraviolet account.

      I need a little more than "well, stuff isn't working right now." It's been well past 24hrs since the last guy posted and "stuff" isn't working.

      Beginning to wonder if I made a mistake on this venture.

      A prompt and helpful response would be nice.

      Comment


        #4
        Re: linking VuDu to Ultraviolet account

        I only have an IPad but I created an VUDU and an UltraViolet account on it but when I "click here" to go to try and link them it takes me to my account page with no info on linking them???????

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          #5
          Re: linking VuDu to Ultraviolet account

          Originally posted by FarmerMaggot View Post
          I am having the same problem and have contacted customer support.

          I too am frustrated. I set up a Vudu Account and, I think, set up an ultraviolet account. I downloaded the platform to my mac and received my movies, but when I try to download them to my device, it says I need to link and set up an ultraviolet account.

          I need a little more than "well, stuff isn't working right now." It's been well past 24hrs since the last guy posted and "stuff" isn't working.

          Beginning to wonder if I made a mistake on this venture.

          A prompt and helpful response would be nice.
          Just checked with the people at UV, they are still experiencing issues with linking accounts. Hopefully this gets resolved soon.

          Comment

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