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Fandango at Home Forum Guidelines

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Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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linking VuDu to Ultraviolet account

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    linking VuDu to Ultraviolet account

    I just bought The Hobbit with this digital version, I get home and not only can my Mac not read the Blue ray version I bought but I can't even download the digital version with the moon and stars being in perfect alignment apparently. I am super ****ed - had I known this is what I was paying for I would have to Walmart not thank you.

    So I have downloaded the software AND created accounts on both Vudu and Ultraviolet and yet I'm getting error codes about not having the two accounts linked. I've been at this fort over half an hour now and I'm super ****ed off. I will NEVER buy this version again. Can someone please tell me how to download the movie I paid for please and thank you.

    #2
    Re: linking VuDu to Ultraviolet account

    Apple does not support Blu-Ray discs. With the exception of having an external 3rd party Blu-ray disc drive.

    UltraViolet has been having issues for the past 24 hours. They hope to have everything resolved soon.

    Comment


      #3
      Re: linking VuDu to Ultraviolet account

      I am having the same problem and have contacted customer support.

      I too am frustrated. I set up a Vudu Account and, I think, set up an ultraviolet account. I downloaded the platform to my mac and received my movies, but when I try to download them to my device, it says I need to link and set up an ultraviolet account.

      I need a little more than "well, stuff isn't working right now." It's been well past 24hrs since the last guy posted and "stuff" isn't working.

      Beginning to wonder if I made a mistake on this venture.

      A prompt and helpful response would be nice.

      Comment


        #4
        Re: linking VuDu to Ultraviolet account

        I only have an IPad but I created an VUDU and an UltraViolet account on it but when I "click here" to go to try and link them it takes me to my account page with no info on linking them???????

        Comment


          #5
          Re: linking VuDu to Ultraviolet account

          Originally posted by FarmerMaggot View Post
          I am having the same problem and have contacted customer support.

          I too am frustrated. I set up a Vudu Account and, I think, set up an ultraviolet account. I downloaded the platform to my mac and received my movies, but when I try to download them to my device, it says I need to link and set up an ultraviolet account.

          I need a little more than "well, stuff isn't working right now." It's been well past 24hrs since the last guy posted and "stuff" isn't working.

          Beginning to wonder if I made a mistake on this venture.

          A prompt and helpful response would be nice.
          Just checked with the people at UV, they are still experiencing issues with linking accounts. Hopefully this gets resolved soon.

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