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Invalid hardware ID

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    Invalid hardware ID

    Vudu was working great on my Phillips TV, but we had a power outage(assuming it's related), and now it is giving me the error message "Detail: invalid hardware ID More info: hardware id: Invalid G2NSA04 1000000 000000 Device id: 0
    Software version: 3.1.0-103015-PnsDtvSLD4-108305"

    I tried deactivating account but that didn't help.

    #2
    Re: Invalid hardware ID

    Originally posted by Vuduser10 View Post
    Vudu was working great on my Phillips TV, but we had a power outage(assuming it's related), and now it is giving me the error message "Detail: invalid hardware ID More info: hardware id: Invalid G2NSA04 1000000 000000 Device id: 0
    Software version: 3.1.0-103015-PnsDtvSLD4-108305"

    I tried deactivating account but that didn't help.
    This sounds like it may now be a hardware related issue. You may need to contact the manufacturer.

    You can reach out to our support team as well, but they will most likely need to pass you along to Philips.

    Our support number (888)554-VUDU.

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