Announcement

Collapse

Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their VUDU service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

My Total Vudu Movies NOT Correct

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    My Total Vudu Movies NOT Correct

    My total movies on Vudu should be 467 but it keeps going to 440 making 27 movies not show up. Anyone else experiencing something like this?

    #2
    Re: My Total Vudu Movies NOT Correct

    It's known that, due to an encoding issue, a few titles don't show up on the Roku, but I don't think it was nearly 27. Which device is this that shows 440? Do the full 467 show up anywhere else, like online, or do any other devices show 440? Do you know which titles? Even one or two as examples might help troubleshoot this issue.

    Comment


      #3
      Re: My Total Vudu Movies NOT Correct

      Originally posted by MaxH View Post
      It's known that, due to an encoding issue, a few titles don't show up on the Roku, but I don't think it was nearly 27. Which device is this that shows 440? Do the full 467 show up anywhere else, like online, or do any other devices show 440? Do you know which titles? Even one or two as examples might help troubleshoot this issue.
      Sorry, I didn't say where. This is the total on the Vudu website under MyVudu. It is showing 27 less titles than I have. I may have to call Vudu support but I'll wait until tomorrow.

      Comment


        #4
        Re: My Total Vudu Movies NOT Correct

        Well that's not good! I would expect the web site to always be the most accurate, as it should be the most direct way to access your Vudu account info. Is it possible the missing items are all from the same UV partner?

        Comment


          #5
          Re: My Total Vudu Movies NOT Correct

          Originally posted by MaxH View Post
          Well that's not good! I would expect the web site to always be the most accurate, as it should be the most direct way to access your Vudu account info. Is it possible the missing items are all from the same UV partner?
          I called Vudu CS and they told me that it's UV that removed movies and they are ones that are ported over from UV. I have sent numerous emails to UV and they still haven't fixed my total count and now they're doing something that's removing them from the UV account so that they're no longer showing up on Vudu.

          Comment

          Working...
          X