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Can VUDU help with buffering or is it the ISP?

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    Can VUDU help with buffering or is it the ISP?

    I see many threads about buffering however, can VUDU really fix it or is it an ISP issue? If you call your ISP they seem to always say call VUDU.

    #2
    Re: Can VUDU help with buffering or is it the ISP?

    Originally posted by E55KEV View Post
    I see many threads about buffering however, can VUDU really fix it or is it an ISP issue? If you call your ISP they seem to always say call VUDU.
    Vudu can probably suggest some DNS entries to enter into your device that might help? Also, if you're using a Roku device, then unplugging for a few seconds and then plugging back usually helps as well.

    Comment


      #3
      Re: Can VUDU help with buffering or is it the ISP?

      Thanks. A buddy has started to get a lot of buffering. He called Verizon and they told him to call VUDU. That sounds like the standard ISP customer service answer.

      Are the DNS entries specific to each user or some general settings

      Comment


        #4
        Re: Can VUDU help with buffering or is it the ISP?

        Originally posted by E55KEV View Post
        Thanks. A buddy has started to get a lot of buffering. He called Verizon and they told him to call VUDU. That sounds like the standard ISP customer service answer.

        Are the DNS entries specific to each user or some general settings
        I think they use the google DNS but don't remember what they are. You might try calling them to ask?

        Comment


          #5
          Re: Can VUDU help with buffering or is it the ISP?

          8.8.8.8 and 8.8.4.4 IIRC
          Originally posted by lujan View Post
          I think they use the google DNS but don't remember what they are. You might try calling them to ask?

          Comment


            #6
            Re: Can VUDU help with buffering or is it the ISP?

            Originally posted by E55KEV View Post
            I see many threads about buffering however, can VUDU really fix it or is it an ISP issue? If you call your ISP they seem to always say call VUDU.
            It really depends on each case. We can make suggestions that sometimes can help.

            Port Forwarding, Hard Wiring the device, DNS changes as was already mentioned. In some cases, I've dealt with, it's been a modem change, or the wiring in the house that's caused the problem.

            Typically, if it's a VUDU issue, it's widespread and we'll know about it right pretty quickly.

            Comment


              #7
              Re: Can VUDU help with buffering or is it the ISP?

              Originally posted by DanielH View Post
              It really depends on each case. We can make suggestions that sometimes can help.

              Port Forwarding, Hard Wiring the device, DNS changes as was already mentioned. In some cases, I've dealt with, it's been a modem change, or the wiring in the house that's caused the problem.

              Typically, if it's a VUDU issue, it's widespread and we'll know about it right pretty quickly.
              Daniel,

              Can you elaborate on the Port Forwarding? Any suggestions / tips on upsetting it up? Thanks.

              Comment


                #8
                Re: Can VUDU help with buffering or is it the ISP?

                Originally posted by MoWeb View Post
                Daniel,

                Can you elaborate on the Port Forwarding? Any suggestions / tips on upsetting it up? Thanks.
                I just sent you a PM. Let me know if you need any help.

                Comment

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