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Vudu Android Tablet Download Error: Failed to download movie metadata

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  • kjdelee
    replied
    Re: Vudu Android Tablet Download Error: Failed to download movie metadata

    Originally posted by jwatts1980 View Post
    When trying to download a movie onto the tablet the following error is occurring: Failed to download movie metadata. Please try again later.

    The error occurred last night and this morning. Have force closed the app and tried again; it still failed. Other movies have downloaded fine.
    What could be causing this error?

    Vudu app v1.5.003
    Android v4.1.1

    I am working with a Samsung Galaxy Tab S 10.5". I get the same message when switching between my wife's profile and my profile on the tablet. Same Vudu account on the same device, using different profiles for different preferences of material. The account with administration properties (my account) allows me to download, but the other profile receives the error message on the same movie attempting to be downloaded (trying my wife's profile first on the download).

    Leave a comment:


  • mlanio
    replied
    Re: Vudu Android Tablet Download Error: Failed to download movie metadata

    Originally posted by sinfoman View Post
    Howdy! I too have had the same issue. Samsung GS3, 4.4.2. Here is my two cents. I had previously downloaded this movie to this very device. I did a factory reset, fresh install. Reloaded VUDU. logged in. Clicked download- no joy. I am a (relatively) advanced Android user and don't really like having any more bloatware running than is necessary (or required by all the "pieces of the pie"). I have NOT rooted my phone. Is there possibly some item i turned off that may need to be running in the background to make this work? Something to do with connectivity, perhaps?

    Hope this helps!
    Im getting the same problem on my galaxy tab. I can stream but not download

    Leave a comment:


  • sinfoman
    replied
    Re: Vudu Android Tablet Download Error: Failed to download movie metadata

    Originally posted by DanielH View Post
    We'll most likely need to get a bug filed so we can try to reproduce it. Keep me posted on your next downloaded movie.
    Howdy! I too have had the same issue. Samsung GS3, 4.4.2. Here is my two cents. I had previously downloaded this movie to this very device. I did a factory reset, fresh install. Reloaded VUDU. logged in. Clicked download- no joy. I am a (relatively) advanced Android user and don't really like having any more bloatware running than is necessary (or required by all the "pieces of the pie"). I have NOT rooted my phone. Is there possibly some item i turned off that may need to be running in the background to make this work? Something to do with connectivity, perhaps?

    Hope this helps!

    Leave a comment:


  • tlcplwp
    replied
    Re: Vudu Android Tablet Download Error: Failed to download movie metadata

    I am getting the same message. I am leaving for a trip and have downloaded 2 episodes of my purchased Ripper Street. The 3rd download gave me the message: "failed to download movie metadata. Try again later" I tried last night and several times this AM.

    Leave a comment:


  • jwatts1980
    replied
    Re: Vudu Android Tablet Download Error: Failed to download movie metadata

    Originally posted by DanielH View Post
    We'll most likely need to get a bug filed so we can try to reproduce it. Keep me posted on your next downloaded movie.
    Will do. I have seen this error about 2 months ago while using the Vudu desktop application. I was trying to play episodes of "Person of Interest Season 3". Two weeks in a row I had to use the browser to play them because I was getting this "metadata" error on the desktop app.

    Thanks for following up on it!

    Leave a comment:


  • DanielH
    replied
    Re: Vudu Android Tablet Download Error: Failed to download movie metadata

    Originally posted by jwatts1980 View Post
    I tried again and was able to get them to download. I don't consider the issue solved though, since no one has been able to give me any idea why this was happening...
    We'll most likely need to get a bug filed so we can try to reproduce it. Keep me posted on your next downloaded movie.

    Leave a comment:


  • jwatts1980
    replied
    Re: Vudu Android Tablet Download Error: Failed to download movie metadata

    I tried again and was able to get them to download. I don't consider the issue solved though, since no one has been able to give me any idea why this was happening...

    Leave a comment:


  • jwatts1980
    replied
    Re: Vudu Android Tablet Download Error: Failed to download movie metadata

    Does anyone have an idea as to why this is happening?

    Leave a comment:


  • jwatts1980
    replied
    Re: Vudu Android Tablet Download Error: Failed to download movie metadata

    Android device is: Acer Iconia A700 tablet running Android 4.1.1

    12 movies have downloaded onto the device successfully. I have tried about 6 or 7 others that have all failed with the same error. Here are a couple of those:
    Carrie (the new one)
    Secret Life of Walter Mitty (the new one)
    Men in Black 2
    etc...

    Movies that have already downloaded appear to be playing fine. Internet connection is working perfectly for all other applications.

    Android device reports 11+ GB of free storage on the main drive, and 29+ GB free on SD card.

    Leave a comment:


  • DanielH
    replied
    Re: Vudu Android Tablet Download Error: Failed to download movie metadata

    Originally posted by jwatts1980 View Post
    When trying to download a movie onto the tablet the following error is occurring: Failed to download movie metadata. Please try again later.

    The error occurred last night and this morning. Have force closed the app and tried again; it still failed. Other movies have downloaded fine.
    What could be causing this error?

    Vudu app v1.5.003
    Android v4.1.1
    Which movie are you trying to download, and one which Android device? I'll see if I can reproduce it in house.

    Leave a comment:


  • Vudu Android Tablet Download Error: Failed to download movie metadata

    When trying to download a movie onto the tablet the following error is occurring: Failed to download movie metadata. Please try again later.

    The error occurred last night and this morning. Have force closed the app and tried again; it still failed. Other movies have downloaded fine.
    What could be causing this error?

    Vudu app v1.5.003
    Android v4.1.1
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