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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Vudu Android App - Complaints

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    Vudu Android App - Complaints

    I have several complaints I'd like to list here, as I'm not sure where else to post them. First, I'm using an AT&T HTC One with Android 4.4.2. Yesterday, I uninstalled, then re-installed the Vudu app, since that seems to be the common first step listed on this forum.

    1) Having to uninstall, then re-install the app is pretty silly - none of the other apps on my phone require me to do that to receive the latest version.

    2) I can't multi-task. If I receive a notification, it doesn't show at the top of the screen. When I'm watching a video, all I see is the "Close" button to stop the video. When I hit close, or the home button on my phone, the player doesn't remember where I paused the video and is usually almost completely unresponsive when I return, which brings me to my next point.

    3) When I do leave the app to do anything else on my phone, the app is usually unresponsive when I return. That, or if I hit play again on my video, the video pops up but the player controls are absent so I can't fast-forward back to the correct play location. I have to completely close the app, then re-launch it so the controls will work again. Then I'm greeted again with a video that doesn't remember the play location. All of this takes forever since the app is so slow, which is my next point...

    4) The app is horribly slow. Navigating works fine with a fresh launch of the program, albeit slowly. If I stay in the app, but turn off my phone for a bit then come back to it moments later, often times I can't view any thumbnails without first switching to another tab, then back to the desired tab before the icons will show up.

    5) The controls are incredibly small. Maybe that's related to the resolution of my phone's screen, but Netflix and Hulu don't have his problem. The play icon is too close to the Download/Delete button. The pause button is too close to the slider. I can't tell you how many times I've tried to hit the pause button before finally pausing the video. That, or accidentally hitting the slider bar and restarting my video all the way back to the beginning.

    I love Vudu, but hate the app. When I looked back at the reviews on the app store, that seems to be the common response from other users. Please do something to upgrade/fix the app!

    #2
    Re: Vudu Android App - Complaints

    Yeah, I agree. I love using Vudu on my Roku, but the Android app is really, really terrible. Hopefully the Android/mobile team is revamping it soon!

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