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Toy Story of Terror redemption error

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  • RogerJ
    replied
    Re: Toy Story of Terror redemption error

    Originally posted by MattO View Post
    It's all in the same video. FF past the credits of the main feature and the others will be there. It's not the best way, but they're there on mine.
    Ahh, yes. It's there. Thank you!

    Leave a comment:


  • MattO
    replied
    Re: Toy Story of Terror redemption error

    Originally posted by RogerJ View Post
    Strange, it worked all of the sudden. However, it did not include any bonus toons as were reported it should have???
    It's all in the same video. FF past the credits of the main feature and the others will be there. It's not the best way, but they're there on mine.

    Leave a comment:


  • RogerJ
    replied
    Re: Toy Story of Terror redemption error

    Originally posted by RogerJ View Post
    Damn. Look like it's still broken. I just used my code at digitalcopyplus.com, clicked Vudu and Vudu gave me the "Promotion not found" error. When I go here: https://my.vudu.com/redeem.html?pdefid=10:1808, I get the "Invalid code" error. Now what?

    I did file a support ticket with Vudu. Hopefully I'll hear back soon.
    Strange, it worked all of the sudden. However, it did not include any bonus toons as were reported it should have???

    Leave a comment:


  • RogerJ
    replied
    Re: Toy Story of Terror redemption error

    Damn. Look like it's still broken. I just used my code at digitalcopyplus.com, clicked Vudu and Vudu gave me the "Promotion not found" error. When I go here: https://my.vudu.com/redeem.html?pdefid=10:1808, I get the "Invalid code" error. Now what?

    I did file a support ticket with Vudu. Hopefully I'll hear back soon.

    Leave a comment:


  • MattO
    replied
    Re: Toy Story of Terror redemption error

    Originally posted by ChristianV View Post
    If still not fixed. Can only redeem ones bought via Target ..
    I think it's working for most people. It could be that it works if you start from digitalcopyplus.com and then choose Vudu, but it doesn't work directly from the Vudu redemption page. Have you tried both ways?

    Leave a comment:


  • ChristianV
    replied
    Re: Toy Story of Terror redemption error

    If still not fixed. Can only redeem ones bought via Target ..

    Leave a comment:


  • MattO
    replied
    Re: Toy Story of Terror redemption error

    When redeemed via Vudu, are the three bonus toons included in the digital copy?

    Edit: I learned on another forum that the toons are included.

    Leave a comment:


  • tbdave
    replied
    Re: Toy Story of Terror redemption error

    This was posted in the blu-ray.com forum:

    toy story tale of terror - FYI

    if you were like me and when redeeming it on digitalcopyplus using the vudu tab, it was stuck on the "circle" for vudu or if you hit yes on dcplus asking if it was redeemed - go into you account history tab on vudu and the code is in there and should say retrieve

    http://forum.blu-ray.com/showthread....37543&page=114

    Leave a comment:


  • FelipeF
    replied
    Re: Toy Story of Terror redemption error

    Originally posted by Grey Ghost View Post
    Look under your Saved Promotions under Account Info, some people have Toy Story of Terror there for retrieval.
    Thanks for the reminder Grey Wolf!

    Leave a comment:


  • Grey Ghost
    replied
    Re: Toy Story of Terror redemption error

    Originally posted by redfield21 View Post
    My redemption code is stating I have used on vudu but toy story of terror is not in my vudu account. Please advise how to get this fixed?

    Thanks.
    Look under your Saved Promotions under Account Info, some people have Toy Story of Terror there for retrieval.

    Leave a comment:


  • FelipeF
    replied
    Re: Toy Story of Terror redemption error

    If you are having issues redeeming your code with Vudu and are in need of a replacement code please contact Disney directly. This goes for all Disney movies.

    Disney support: support@digitalcopyhelp.com
    Phone: 1-800-723-4763 (US)/1-888-877-2843 (Canada)

    And provide the following:
    ? Your name
    ? Was your code Misplaced, Missing, or Invalid?
    ? If your code was invalid, what is your invalid code?
    ? The 6-digit stock number that is listed on the base of the spine of your DVD or Blu-ray package. This number will start in either a 0 or a 1.
    ? The disc artwork number from your DVD or Blu-ray. Look at the printed label side of your disc, the disc artwork number is found at the very end and is 5-7 digits in length.
    ? The UPC number located under the barcode on your DVD or Blu-ray package.

    Leave a comment:


  • SpeedRacer2K
    replied
    Re: Toy Story of Terror redemption error

    My code just redeemed, huzzah!

    Leave a comment:


  • redfield21
    replied
    Re: Toy Story of Terror redemption error

    My redemption code is stating I have used on vudu but toy story of terror is not in my vudu account. Please advise how to get this fixed?

    Thanks.

    Leave a comment:


  • tbdave
    replied
    Re: Toy Story of Terror redemption error

    It's working now. I just redeemed my code for HDX.

    http://www.vudu.com/movies/#!content...f-Terror-Short

    Leave a comment:


  • redfield21
    replied
    Re: Toy Story of Terror redemption error

    Hi Daniel,
    Any update on when this will be available?

    Thanks!

    Leave a comment:

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