atasehir escort pendik escort ankara escort

Announcement

Collapse

Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

Closed Captions on Panasonic TV

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Closed Captions on Panasonic TV

    I was watching "Her" today, a new release that is labeled on Vudu to have Closed Captions. The captions did not show up on my Panasonic TV (TC-P65VT50). The Panasonic UI gives me an option to show the captions, but they don't appear when I enable them. I tried a number of other movies, all fail to show captions.

    I sent an email to the "closed_captioning@vudu.com" email account. My guess is Vudu points to Panasonic, and Panasonic point to Vudu. No one is to blame, no one is accountable, and the captions still don't work. Anyone want to take the bet?

    The Vudu Support pages say captions on TV will be supported "Very Soon", but it's not been updated since 10/1/2012.
    https://vudu.custhelp.com/app/answer...98/kw/captions

    I'm pretty sure the law says the captions on the Internet need to be available within 45 days of performance on TV.
    http://www.fcc.gov/guides/captioning...eo-programming

    #2
    Re: Closed Captions on Panasonic TV

    Originally posted by tsken02 View Post
    I was watching "Her" today, a new release that is labeled on Vudu to have Closed Captions. The captions did not show up on my Panasonic TV (TC-P65VT50). The Panasonic UI gives me an option to show the captions, but they don't appear when I enable them. I tried a number of other movies, all fail to show captions.

    I sent an email to the "closed_captioning@vudu.com" email account. My guess is Vudu points to Panasonic, and Panasonic point to Vudu. No one is to blame, no one is accountable, and the captions still don't work. Anyone want to take the bet?

    The Vudu Support pages say captions on TV will be supported "Very Soon", but it's not been updated since 10/1/2012.
    https://vudu.custhelp.com/app/answer...98/kw/captions

    I'm pretty sure the law says the captions on the Internet need to be available within 45 days of performance on TV.
    http://www.fcc.gov/guides/captioning...eo-programming
    Do you have closed captioning enabled on your account?

    Under Account Info:

    Closed Caption Settings
    Show closed caption when it is available
    Manually set closed caption style
    Dan H.
    VUDU QA

    Comment


      #3
      Re: Closed Captions on Panasonic TV

      Originally posted by tsken02 View Post
      I was watching "Her" today, a new release that is labeled on Vudu to have Closed Captions. The captions did not show up on my Panasonic TV (TC-P65VT50). The Panasonic UI gives me an option to show the captions, but they don't appear when I enable them. I tried a number of other movies, all fail to show captions.
      We're looking into it. Captions exist for the title and are visible with other devices, so it looks like something specific to that TV model or your setup...

      Could you go into closed caption settings in the app and reset them to the defaults? Just making sure the captions weren't accidentally set to "transparent" (which, yes, is a fairly pointless setting, but is part of the required standard...)

      Comment


        #4
        Re: Closed Captions on Panasonic TV

        Yes, captions were enabled on my Vudu account. I tried to upload a screen print, but the widget is not working for attachments.

        I'll need to check the default captions. Since we have them on for all streaming and OTA content, I doubt they are set to transparent, but I'll look.

        Comment


          #5
          Re: Closed Captions on Panasonic TV

          Originally posted by tsken02 View Post
          Yes, captions were enabled on my Vudu account. I tried to upload a screen print, but the widget is not working for attachments.

          I'll need to check the default captions. Since we have them on for all streaming and OTA content, I doubt they are set to transparent, but I'll look.
          Actually, captions for devices (like a Panasonic TV) are just controlled by the settings in the *VUDU* app on the TV (and saved per device), not from the website - the website account captions are for PC playback.

          Also: they are *not* enabled from any "Panansonic" TV UI - you can turn them on or control them in the VUDU app from the VUDU settings (rightmost tab in the app) - or even easier, when playing a movie, just bring up the "play bar" at the bottom, select the "CC" button and choose "English".

          Comment


            #6
            Re: Closed Captions on Panasonic TV

            Originally posted by Jake View Post
            Actually, captions for devices (like a Panasonic TV) are just controlled by the settings in the *VUDU* app on the TV (and saved per device), not from the website - the website account captions are for PC playback.

            Also: they are *not* enabled from any "Panansonic" TV UI - you can turn them on or control them in the VUDU app from the VUDU settings (rightmost tab in the app) - or even easier, when playing a movie, just bring up the "play bar" at the bottom, select the "CC" button and choose "English".
            I used the CC button to turn them on, as I mentioned at the top of the thread. They didn't show.

            Is there further information I can provide to help debug?

            Comment


              #7
              Re: Closed Captions on Panasonic TV (err LG smart tv)

              ok CC id dead (not on pc's) only on my large new LG Smart (no so?) TV.
              but above answers we see pc's are different handling.. and works great. ok.


              thanks for any clues or directions....!!!!
              Ps:
              ill test this on my other TV and from its app and the apps i both my smart blu-ray players, (have 2)
              ok so the LG app, is doa on the tv. (only)
              checked LG and there are no updates.
              is there away to do custom TV updates for a new vudu app...?

              I wonder if I use my LG browser and login to VUDU... will that work.... ?
              later ill try
              or try vudo on my new sony smart blu-ray player.... doing update now.
              BINGO, did the sony update, and logged in and bam, CC shows in the play bar, and works 100% (happy camper time)

              i have a new ruku stick and will try that too.
              on,e i'm sure, will do vudu cc.. crossing fingers.
              more later... after i try them all...




              Quote Originally Posted by Jake View Post
              Actually, captions for devices (like a Panasonic TV) are just controlled by the settings in the *VUDU* app on the TV (and saved per device), not from the website - the website account captions are for PC playback.

              Also: they are *not* enabled from any "Panansonic" TV UI - you can turn them on or control them in the VUDU app from the VUDU settings (rightmost tab in the app) - or even easier, when playing a movie, just bring up the "play bar" at the bottom, select the "CC" button and choose "English".

              Comment

              Working...
              X