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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

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Error: "Another device on your account has started playing this content

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    Error: "Another device on your account has started playing this content

    I keep getting this error while trying to play movies. I am the only person using this account and I just changed my password. This issue just started a few weeks ago and is very annoying since it kicks me out of the movie ruining it. I keep having to resume and sometimes fast forward or rewind to get back to where I was interrupted. I have 2 devices but only one TV. The TV have the app and my XBOX has the app but they are connected to the same TV. How do I or you fix this.

    #2
    Originally posted by Monkeyswithguns View Post
    I keep getting this error while trying to play movies. I am the only person using this account and I just changed my password. This issue just started a few weeks ago and is very annoying since it kicks me out of the movie ruining it. I keep having to resume and sometimes fast forward or rewind to get back to where I was interrupted. I have 2 devices but only one TV. The TV have the app and my XBOX has the app but they are connected to the same TV. How do I or you fix this.
    Yes, I just got this one too when playing something on Friday night on the Shield. I live alone so no one else could be playing content.

    82 UHD
    851 HDX
    2 SD

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      #3
      I am getting this message on my Windows 10 Computer while using the Vudu app as well as the browser. It was driving me nuts so I switched to using my Roku TV. I still keep getting the message. This is my account, and the only devices registered to use it are here in my house so I know that no other device is trying to view what I am viewing. This is getting really annoying having to stop and start over and over again. It happens with content I have bought as well as content I rent. I see that this issue goes back many months, and I saw a post on another thread where they said they had fixed the problem. Then why are we still experiencing this issue?? Can someone please tell me how to stop this???
      I pay my monthly fee and I have payed for the 200 + movies and shows on my account but I can't watch anything without being interrupted sometimes as much as 10 times in one hour. That is unacceptable!!!!

      Comment


        #4
        Originally posted by SageWalker View Post
        I am getting this message on my Windows 10 Computer while using the Vudu app as well as the browser. It was driving me nuts so I switched to using my Roku TV. I still keep getting the message. This is my account, and the only devices registered to use it are here in my house so I know that no other device is trying to view what I am viewing. This is getting really annoying having to stop and start over and over again. It happens with content I have bought as well as content I rent. I see that this issue goes back many months, and I saw a post on another thread where they said they had fixed the problem. Then why are we still experiencing this issue?? Can someone please tell me how to stop this???
        I pay my monthly fee and I have payed for the 200 + movies and shows on my account but I can't watch anything without being interrupted sometimes as much as 10 times in one hour. That is unacceptable!!!!
        Vudu offers a monthly plan now? When did this happen? Where can I get more information? I can't find anything on the website.

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